Rational Problem Solving

Many managers rely on informal problem solving methods e.g. tradition, approach to authority or just using logic. These methods may be appropriate in certain cases but they could also lead the manager to make wrong decisions. No approach to decision making can guarantee that the manager will always make the right decision. However, managers who use a rational, intelligent and systematic approach are more likely than others to come up with high quality solutions to the problems they face. The problem of rational decision making is similar to that of strategic planning and mainly involves the following steps: