MANAGEMENT LEVELS

Using levels managers can be classified into top, middle and first line managers.

a) First Line Managers

Also called first-level or supervisory management. This is the lowest management level in an organization. First line managers only direct operating employees. Examples are Foremen, Office Managers, Supervisors and Department Managers. These managers are the ones in the day-to-day contact with operating employees.

b)  Middle Managers

These make up the largest group of managers in most companies. Their positions extend from top management all the way down to those immediately above first line management. Titles here include Plant Manager, Division Manager and Operations Manager. They are the managers who implement the strategies and policies set by top management and also co-ordinate the work of first-line managers.

c)  Top Managers

Top managers are those at the upper levels of the organization. They comprise of comparatively small groups of executives who are responsible for the overall management of the organization. They set the overall organizational goals and determine strategy and operating policies. They also represent the organization to other external environments e.g. governments. Titles here may include President, Chief Executive Officer, Managing Director, General Manager, Chief Secretary etc.