Process Modeling
The work of process model is to performed within a business area encompasses a group of business functions which are future refined into business procedure. To describe it consider a simple version of the sales function which is discussed in section. The processes which happen to accomplish sales are:
Sales Function
- Establish customer contact
- Give product literature and related information
- Concerns and Address questions
- Provide evaluation product
- Accept sales order
- Ensure availability of configuration ordered
- Prepare delivery order
- Pricing, ship data Confirm configuration with customer
- Transmit delivery order to completion department
- Follow up with customer.
A procedure flow diagram in Figure can be established for this sequence of processing. It should be noted with each business function relevant to the business field can be refined in a same manner.