Performance of Supply Chain:
It is significant to judge the performance of supply-chain so as to judge how well it is performing. It is important for two purposes. One, it gives idea about the current position. Secondly, this is helpful in identifying gaps for improvements. Beamon (1999) has recognized three types of measures of performance: resources, output and flexibility. In this context, it is significant to investigate the ways to develop the performance of supply-chain
Table: Type of Performance Measures (Beamon, 1999)
An accepted approach to measure the supply chain performance is termed as SCOR Model (Supply Chain Operations Reference Model), which was originally made by PRTM Consulting. It is now managed and maintained by the Supply Chain Council (supply-chain.org). Few matrices of performance are depicted in Table
Table: Matrices of Performance
This model provides a set of performance metrics and supply chain practices where the supply chain performance is associated with the maturity of supply chain practices.