Six Step Process Model

There are several process models in benchmarking ranging from Four-Steps to Twelve-Steps. Most of them are keyed to the Total Quality Management (TQM), Deming Cycle of Continuous Improvement, PDCA cycle that is Plan, do, Check and Act. The most significant aspect is that one must first understand in detail ones own procedure before setting out on a 'benchmarking expedition'.

The simplest procedure model recommended through GOAL1/QPC2 and APQC has six steps as display in Table.

                                         Table: The Six Step Process Model in Benchmarking