Moral Hazard:
Moral hazard is used to describe the fact that people tend to engage in riskier behaviour when they are insured against losses resulting from their behaviour. For example, drivers may take more risks on the road when they know the insurance company will pay for damages. Moral hazard is a problem if such a fact causes someone not to be able to insure against risk that would be insurable if it didn't exist.
Example
Suppose you have a driver with a car worth Rs.20,000. It will meet an accident with probability p = 0.05. But if the driver is fully insured, he will drive more recklessly with p = 0.1. Uninsured, the driver faces a gamble with a 95% chance of Rs.20,000 and 5% chance of no loss. The expected value of this gamble is Rs.19,000. Because the driver is risk averse, his certainty equivalent for this gamble is Rs. 1 8,500. Therefore, the maximum premium he'll pay is Rs.1500. But fiom the insurance company's perspective, the chance of an accident is 15% indicating the expected loss (minimum insurance premium) is [0.1 (Rs.20,000)] = Rs.2000. Notice that this premium is more than the driver is willing to pay. As a result, no full insurance policy gets sold.
The best possible outcome would be if the driver were fully insured but continued to drive carefully, just as he were not insured. But once he is insured, he'll drive recklessly just because he's already got the policy. If he could care for the consequences of his behaviour, he would (prior to buying insurance) agree to a self-imposed commitment to driving carefully in future.
One solution to deal with such a problem is to charge higher premiums for people with records of claims before for accidents. Such a provision will compel the parties to act carefully even when insured. To have less-than-full insurance, in the form of deductibles or co-payments is another solution. Suppose that a potential loss of Rs. 10,000 is enough to induce the driver above to drive carefully. Then the insurance company could offer a policy to insure a loss upto Rs.10,000, with a minimum premium of [0.05(Rs.10,000)]= Rs. 500. Becaiise it's better than no insurance at all, the driver will buy the policy. However, this is a second best solution, given that full insurance with careful behaviour is the best.