Interview
The interview method involves asking questions to both supervisors and incumbents in either a group setting or an individual. The reason behind the using of this method is that job holders are most familiar along the job and can supplement the information got through observation. Workers know the particular duties of the job and supervisors are attentive of the job's relationship to the rest of the organisation.
Due diligence ought to be exercised when utilizing the interview scheme. The interviewer ought to be trained in correct interviewing techniques. It is recommended to use a standard format so as to target the interview to the reason of the analyst.
Box : Guidelines for Conducting Job Analysis Interviews
- Put the worker at easiness; establish rapport.
- Make the cause of the interview clear.
- Encourage the employee to talk using empathy creativity.
- Help the employee to think and talk according to the logical sequence of the duties performed.
- Ask the employee only one question at a time.
- Put questions carefully so that the answers will be more than only "yes" or "no".
- Ignoring asking leading questions.
- Safe specified and complete information pertaining to the work performed and the worker's traits.
- Conduct the interview in plain, simple language.
- Consider the relationship of the current job to other jobs in the department.
- Manage the time and subject matter of the interview.
- Be patient and considerate to the employee.
- Summarise the information acquire before closing the interview.
- Close the interview on time.
|
Although the interview method gives chances to elicit information sometimes not available through other method, it has its restriction. First, this is time consuming and hence expensive. Second, the value of data is initially dependent on the interviewers' skills and can be faulty if they put ambiguous questions to employ. At last, interviewees can be suspicious regarding the motives and can distort the information they provide. If seen as an opportunity to develop their positions such as to develop their wages, workers can exaggerate their job duties to add superior weight age to their positions.