Negotiations
Although negotiations between the trade unions and the representatives of management is an on going concern it is mainly triggered by a grievance. A grievance can be defined as a specific, formal dissatisfaction expressed through an identified procedure. It may be raised by any worker on the shop floor or the management. It is very necessary to collect all the relevant facts of the case, e.g. what agreements, if any, apply, what is being asked for or what has happened, the circumstances, the facts, the difficulties of each trying to have an edge on the other in what is still an organized act. The union and management have each a spokesman who will present the management issues and union issues respectively. All this kind of negotiations can be presented in outlining the issue of collective bargaining.