INTRODUCTION   

Traditionally, the personnel functions centred upon direction and control of employees for attainment of predetermined goals. The Human Resources Approach, in direct difference to this, indentifies the worth of human being in the consciousness of corporate goals. It takes encouraging and developmental route to attain results through the cooperative attempt of employees. While opportunities for growth and improvement of skills are available, people will be stimulated to provide their best, leading to higher job satisfaction and organisational efficiency.

The manager's role, too, has undergone a dramatic modify over the years. From direction and control of employees, he is expected to move toward illustrative goals and paths and building a supportive and growth oriented environment, where people are eager to take up assigned roles eagerly and enthusiastically. The effective utilization of people is the most decisive factor in the successful accomplishment of corporate goals. To be effective, thus, Human Resource managers have to understand the requirement, aspirations, and concerns of workers proactively, face the challenges head-on and resolution of issues amicably. They are expected to effectively evolve suitable corporate culture, take a tactical approach to the motivation, acquisition and development of human resources and introduce programmes that reflect and support the core values of the organisation and its people.