Inefficient Billing
Under billing and non-billing is rampant in the electricity sector and is a main purpose for commercial losses. What is more, media reports have time and again highlighted the fact in which the government departments, residences of government officials, public opinion makers and representatives are some of the biggest defaulters. We list some other main billing maladies in Table .
Other factors such as billing non-existent consumers, incorrect identification of category, lack of reconciliation, delays in audit of cycle summaries also contribute to commercial losses. Further bill distribution is not outsourced to competent vendors along with a reliable network and tracking facilities, no surveillance is completed on disconnected consumers, defaulting consumers are not disconnected for long, and consumer ledgers are not updated daily.
Table : Some Major Billing Maladies
S. No.
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Billing maladies
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S. No.
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Billing maladies
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S. No.
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Billing maladies
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1. Imperfect bills 4. Prolonged 7. Connivance disputes
2. Faulty bill 5. Lack of 8. Poor consumer
distribution consumer data updating
friendly policies
3. Non-billing 6. Software 9. No surveillance mistakes
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