Aggression
this refers to offensive behaviour e.g. fights at work, for resources, for friends, for power etc. The fight may be either acceptable or unacceptable. Aggression is mainly as a result of:
• Frustration (especially when somebody faces bottlenecks to goal attainment)
• Annoyance (feeling of being upset)
• Attack (physical or mental harm done to an individual or a group is anattack)
Note
To curb aggression managers should come up with rules and regulations to govern peoples conduct at work, or seek ways to direct aggression tendencies towards the attainment of organization goals in socially acceptable ways.