In-basket

In this method, the participant is given a number of business papers like as, reports, memoranda and telephone messages that would cross a manager's desk typically. The papers, presented in no specific sequence, call for actions ranging from urgent to routine handling. The candidate is required to act on the information enclosed in these papers. Assigning a priority to each of particular matter is initially required.

If the trainee is asked to select issues within a time-frame, it builds a healthy competition amongst participants. The method is simple & easy to follow. Trainees learn rapidly as they have to list priorities, make supposition, assign work to others and make things done within a time-frame. As participants hail from several sections, it is simple to put out inter-departmental fires. On the negative side, the scheme is somewhat academic and removed from actual life situations. The participants, knowing complete well that they are handling an imaginary situation, cannot be too excited regarding the whole exercise and can't commit themselves fully to the task.