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QUESTION 1
(i) Why ethics is important in procurement?
(ii) How a public official involved in planning or conducting public procurement proceedings or contract administration shall conduct himself to ensure procurement integrity, according to the Public Procurement Act 2006?
QUESTION 2
(i) What are the remedies for breach of conditions in a contractual agreement?
(ii) Describe the methods of dispute resolution
QUESTION 3
(Each part carries equal marks)
Write briefly on the following terms
(a) Outsourcing
(b) E-procurement
(c) Multiple sourcing
Question (a) (i) What are the main characteristics of an ERP system? (ii) List FIVE benefits and FIVE disadvantages of implementing an ERP system. (b) Assume you are
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HUMAN RESOURCES DEVELOPMENT (HRD) The effective participation and quality performance of human•beings in the various activities of an organisation result in an HRD process whi
Semi-public documentation/information centres: Established by learned or professional societies, trade associations industrial undertakings, etc., they exist primarily for ser
Reference Service and Literature Search A reference service, according to the A.l.A. Glossary of Library Terms, is "that phase of library work which is directly concerned wit
Referral Services Referral services are to be distinguished from reference service, discussed earlier. Referral services do not provide the user with the documents or informa
PURPOSE AND SCOPE - LITERATURE SEARCH: There are many purposes for reviewing the literature before conducting a research study. The most important one is: To determi
P rioritising the customers It is difficult to give the same importance to all customers. One could think of the old proverb about the individual rank in the organi
Problem 1 Many surveys have been carried out over recent years to try to evaluate why customers are lost. While the answers may vary by customer and organisation, survey after
Reprography Service: We have already mentioned above that if the original document is not available, its photocopy is provided by a document delivery service. The introduction
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