What mechanisms are available for conflict resolution, Operation Management

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Question 1:

(a) "Alone of all non-western countries Japan has become a modern society, because her reforms based the new "Westernised" behaviour on traditional Japanese values and on traditional Japanese culture." (Peter Drucker)

Do you agree? What issues are raised in this statement?

(b) How do we balance people concerns with economic requirements?

Question 2:

(a) "The newest, most significant human resource consideration is morality." (Ray A. Killian) Discuss.

(b) "People have a deep-seated feeling of dissatisfacfion." As HRM how would you address this issue?

Question 3:

(a) What mechanisms are available for conflict resolution?

(b) State the case for and against the activities of unions within the enterprise.

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