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Question :
"Everyday in every organisation, harmful acts occur. Not surprisingly, the costs associated with dysfunctional workplace behaviour are staggering. It is apparent that workplace deviance poses one of the most serious problems facing organisations today" (Kramer 1999:18)
(a) What is workplace deviance and what are the forms it can take? (b) What are its consequences? (c) What are the possible reasons behind deviant acts at work? (d) What will be done to reduce deviance in the workplace setting? (e) How will deviance be functional and constructive at times?
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Central to this is deciding what it is you want to observe and how you are going to record it. You may decide to observe any or all of the following: • the environment - physica
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