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Question 1:
Show the nature and importance of the four logistics-related elements of customer service.
Question 2:
(a) Describe the concept of supply chain management.
(b) What changes have company made to respond to the supply chain management concept?
Question 3:
(a) Describe the Operation Management Concept.
(b) Provide a model of a Production/Operation system. Explain the input and the output of the system.
Question 4:
(a) What is the distinction between Prediction and Forecasting?
(b) Why Forecasting is important in decision making?
(c) Describe Delphi technique of Forecasting.
Question 5:
What are the various decisions operation managers are called upon to make in the manufacturing and service industries for several operation area under their responsibility. Give suitable example in each area.
Scenario You work for a large financial institution that in the past ten years has developed new products and services that appeal to a very diverse customer base located throug
Why or why not the logistics has such an important economic impact
Evaluate whether or not Shangri La Hotel's heavy investment in employee development yields a profitable return to the company. Evaluate Shangri La Hotel at maintain service quality
Q. Explain linking purchasing to the corporate strategy? Linking purchasing to the corporate strategy Wording of Professor Paul Cousin about, supply chain management is as r
A state department of tourism and recreation collects data on the number of cars with out-of-state license plates in a state park. (The group's position is that more out-of-state p
The Ohio-based company is covered by the NLRA. The CEO has heard rumblings that the employees may not be satisfied and are looking for representation. The CEO asked you, "If a unio
What are some of the possible explanations for not finding any assignable causes
Describe the four-step framework for one-to-one marketing that can be adapted to CUSTOMER RELATIONSHIP MANAGEMENT marketing?
Service Level Agreements are normally associated with Outsourcing.
What happens if balance doesn’t exist
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