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Question 1:
Show the nature and importance of the four logistics-related elements of customer service.
Question 2:
(a) Describe the concept of supply chain management.
(b) What changes have company made to respond to the supply chain management concept?
Question 3:
(a) Describe the Operation Management Concept.
(b) Provide a model of a Production/Operation system. Explain the input and the output of the system.
Question 4:
(a) What is the distinction between Prediction and Forecasting?
(b) Why Forecasting is important in decision making?
(c) Describe Delphi technique of Forecasting.
Question 5:
What are the various decisions operation managers are called upon to make in the manufacturing and service industries for several operation area under their responsibility. Give suitable example in each area.
Model of behaviour modification and the four contingencies of reinforcement.(cited/referenced)
Imagine the difficulties of an employer whose decision context is choosing a new employee from a set of applicants whom he will interview. What do you think the employer's objectiv
Company A uses an unstable chemical compound that must be kept in an environment where both temperature and humidity can be controlled. Company A uses 800 pounds per month of the c
What rule of thumb or guidelines would you recommend for deciding whether statistical differences between men and women, or non-minorities and minorities, reflect discrimination oc
Evaluate panera Bread's strategy and its effectiveness with executing the strategy within the competitive fast-causal restaurant market place . Discuss the pitfalls on this strateg
The about whether or not a manager can ever give up responsibility for an action to someone who reports to them as opposed to another manager at their level? And Why?
Differentiate between value-creation (core) processes and supporting processes. Provide an example of each process
Compare and contrast the benefits of using qualitative and quantitative data collection methods as they apply to organizational development (OD).
Which do you think would be more effective for shaping long-term ethical behaviour in an organization: a written code of ethics combined with ethics training or strong ethical lead
Discuss the advantages and disadvantages of end-user computing and determine if this is an application that should be progressively pursued. Explain your rationale
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