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Problem 1:
(a) What is the definition of Business Process Outsourcing according to Gartner Dataquest?
(b) BPO deals mainly with non-core processes of an organisation. Describe of such type of processes.
(c) State and explain the BPO business models.
Problem 2:
(a) What are the basic issues involved in a vendor selection process?
(b) What do you meant by Request for information and Request for Proposal(RFP)?
(c) Give criteria for vendor selection which does not fall under an RFP and is carried out during independent study of each vendor.
QUESTION 1 "Communication in an organization is about sharing of feelings, thoughts, ideas and emotions." Discuss this statement in light of (a) The process of communicatio
Management skills: Q. A few organizations have recently tried to minimize employee use of email when communicating with colleagues. Specifically, these companies have banned t
QUESTION 1 (a) Define Learning (b) What are the different methods of learning? In operant conditioning, the patterns of rewards, punishments, and other consequences encourag
discuss the impact that different leadership styles may have on motivation in orhanisations
The main elements of organisational Leadership
QUESTION (a) With the help of appropriate examples, describe Porter's five forces model for e-Business companies. (b) Explain briefly two measures organisations may adopt to
QUESTION 1 (a) Define the term management by objectives (MBO) and outline its unique features (b) Enumerate and explain the two main organizational structures? QUESTION
QUESTION In 1972, Malcolm McLuhan called the world a "global village". According to the author, we are now living in a historical era characterized by the abundance of internat
The country of Changeland has, for many years, operated as a military dictatorship. Last year, though, a people's revolution brought a democratic election for the first time in liv
consider what constitutes ‘responsible business’
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