Question 1

(i) What is meant by ‘power' in organisations?

(ii) Examine the main sources of power in organisations.

(iii) In what ways might organizational sub-units get power?

Question 2

(i) Check and comment on the three organizational views of conflict in groups?

(ii) Explain what methods managers can use to manage conflict within and in between groups and under what circumstances can these methods be adopted.

Question 3

(i) Check and comment on the factors which contribute to low creativity in work groups.

(ii) Discuss the techniques that managers might use to encourage work groups to be more creative.