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What is knowledge
Knowledge is information integrated with experiences, reflected upon and interpreted in a particular context. Knowledge is a renewable, re-usable and an accumulating asset of value to an enterprise that increases in value with employee experience and organisational life. It is intangible, boundary-less, and dynamic, and if it is not used at a specific time in a specific place, it may be of no value otherwise. Although knowledge can be represented in and often embedded in organisational processes, routines, and networks, and in document repositories, it is only the cognitive process and intellection of a person(s) that can generate knowledge or apply it.
Consider the job of a customer representative who fields telephone calls from customers of a retailer that sells online and through catalogs. What measures can an employer take to
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Whats the roles of HR
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