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QUESTION 1
(a) Explain what do you understand by the following terms:-
i. Value Chain Model
ii. Supply Chain Management Systems
Illustrate your answer by means of diagrams, and state the benefits of these applications
(b) Explain the bull-whip effect in relation to supply chain management
(c) List five mediating factors affecting the two-way relationship between organizations and information technology
QUESTION 2
a) (i) What is electronic commerce?
(ii) How has electronic commerce changed consumer retailing and business-to-business transactions?
b) (i) What are knowledge work systems and what what role do they play in knowledge management?
(ii) What are the generic requirements of knowledge work systems?
c) (i) Distinguish between operational and analytical CRM.
(ii) List the five major ethical, social, and political issues raised by information systems.
Is it ethical for people in an organization to withhold information and not share it with other employees? Under what circumstances would it be acceptable not to share certain type
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It is a case study The ChoicePoint Attack ChoicePoint, a Georgia-based corporation, provides risk-management and fraud-prevention data. Traditionally, ChoicePoint provided motor
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Computerised Information Systems The main purpose of information services, be they libraries, corporate records, global information networks or information systems, is intrica
Is Indian companies running a risk by not giving attention to cost cutting?
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