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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
QUESTION 1 Using either a public or a private welfare institution known to you, describe carefully (a) The elements of the organizational structure and (b) Explain how ea
Leadership consists: Leadership happens when people push, cajole, and influence others to work towards the achievement of a specific objective. That distinguishes leadership w
what''s the fram works of a marketing plan
This is a chance to perhaps incorporate some of your experience, interests, and career business/management goals and ambitions within the context of an individual project paper. I
QUESTION 1 Distinguish between the three broad theoretical frameworks that attempt to provide an explanation and understanding of communication and culture. QUESTION 2
Step 1: Add to the transportation table a column on the E? HS titled u and row in the bottom of it labelled v. Step 2: a. Assign any value arbitrarily to a row or column
Question: Using Amazon.com as a business model: (a) Describe its positioning in the Internet value network. (b) Discuss the value configuration(s) of the online bookshop
critical evaluation of CSR activities of Oracle?
Question: (a) Managers, engineers and experts often plan their actions before acting upon any issue. But planning is successful, only if, there are appropriate control proces
Most air travelers now use e-tickets. Electronic ticketing permits passengers to not worry about a paper ticket, and it costs the airline companies less to handle than paper ticket
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