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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
QUESTION The Sengapa Garments Ltd (SG Ltd) is a company engaged in the manufacture of T-Shirt and allied textile products for the local market and for exports. SG Ltd is still
Problem 1 : (a) ‘New Public Management' is a set of loosely defined international doctrines that have affected almost all public sector organizations over the past 20 years. W
A government agency in osun state in collaboration with bank of industry organises seminar on strategic management and need to understand event,trend,issues and expectations that s
DISCUSS THE LAYOUT OF THE WORK SPACE TO PREVENT ACCIDENTS AND INJURIES?
Steps involved in designing a channel system, Marketing Management
"It's a cross functional business process designed to optimize development activities and customizes to fit business needs. It captures and shares what has worked well in the past
Can you write a research proposal on Banking?
a) Explain leadership styles to fit cultural differences and effectively operate in global markets. b) Explain the principal theories of leadership and motivation, and Explain t
A clean environment is a basic component of quality service and is thus important for the development of travel, tourism and hotel industries. The sustainable prosperity of travel,
QUESTION You have freshly been appointed as the Quality Manager in your organisation following the completion of your studies. (a) Explain why reputation management is impor
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