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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
Question 1: (i) Outline and comment on the main features of the Unitarist and Pluralist Approaches to industrial relations. (ii) Which of these two approaches is more preva
Policies about Ethical Behavior and Ideas This company has global code of conduct that reflects its ethical behavior and ideas. In global code of conduct, the company include
E-Care consultant Medical Network design business goals We have gone to meet with the technical directors, to have a clear knowledge on their reasons of why they are inte
I''m kindly asking to make an assignment against "Contemporary Management Issues" in maximum words of 2,500 words as per the attachment. kindly try to finish them as soon as possib
Many organisations are making decisions to outsource some of their activities. Though, when considering the option to outsource, organisations have to consider the transaction cost
explain the various approaches that are followed by FMCG companies in test marketing
The product which is rejected in final inspection represents a direct loss to the manufacturer. Therefore most companies have a system of review of the rejected product. This
Q. Illustrate Steps in Business Reengineering? Reengineering experts have summarized five major steps for reengineering business processes. 1. Develop the business vision a
Modeling and simulation mean using models, prototypes, attributes, and strategies in order to get results that help to choose the right decision. Recently, simulation becomes a maj
What are the rationale of transfer of technology? Describe various non-equity forms of technology transfer by TNCs and Small and Medium Enterprises
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