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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
Question 1 (a) Explain on the process of communication, laying emphasis on the various elements that characterise the communication process. (b) What are the different
Question 1: (i) Explain the "process of motivation", that is, how motivation works. (ii) With reference to three theories of motivation, explain how they are relevant for
Describe the definition of entrepreneur according to Harbison and Peter F. Drucker. According to Harbison : "An entrepreneur, it is not an innovation but a business builder
Do you know What is the ATH decision, and what is it used for? Ans) Most of the investment world worships the bottom line market value of portfolios, and like as focus (without
You are a middle manager for a company and are planning a training session for your supervisors on effective versus ineffective leadership. You know from past training sessions tha
QUESTION 1 (a) Define the term management and explain its functions? (b) Explain the problem solving and Decision-Making Process? QUESTION 2 (a) Explain the term "m
5000 words current emerging issue in australia
It allocates costs based on the price elasticity of demand. Yet higher the elasticity (elastic), the lower the charge of fixed costs when allocated amongst products.
Problem 1 Identify various factors determining the retail location decision Detail explanation of 12 factors to determine the retail location decision Problem 2
starting up a maintances business plan
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