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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
What are the restrictions of the matrix organisation? Restrictions of matrix organization: a. Matrix organization violates the principle of unity of command as a person w
i just need the questions at the end of all the chapters to be answered
It is an imperative that when formulating Operational plans the environments in which the business operates in are considered, identify the environments and the tools used to analy
Business strategy report (5,000 words) Section 1: Strategy Recommendations and Evaluation Summary (1,000 words) Section 2: Business Strategy Report (4,000 words)
You must present a complete HAZOP for one part of the process. The HAZOP should be accompanied by a commentary explaining what decisions were made? Why? What changes are required?
various approaches in test marketing..
starting up a maintances business plan
What type of material use in promotion of productivity? Material in promotion of productivity: a. It must be change of design of component b. It must be useful in proc
How will officers achieve intergration when they have no authority over either the administrative functions or programs
The Driving Forces of Business What enters your mind when you hear the word business? Do you think about IBM? Or do you think about the mom-and-pop grocery stores? Businesses ra
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