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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
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What skills are the required of a successful manager? Skills needed of a Successful Manager are as follows: The skills needed of a successful manager, while he is working in
QUESTION a) The baseline for making effective presentations is the ability to differentiate between informative and persuasive presentations. Explain the difference between
Question 1 Write a note on the following Socialistic economy Capitalistic economy Question 2 Explain the different instruments of Monetary Policies Question
Solar Power Plant: Nowadays, renewable energy sector is growing rapidly as demand of the renewable energy services are increasing rapidly that refers the growth in this sector
Waste generation is probably the most visible effect that the hotel industry has on the environment. A typical hotel guest is estimated to produce at least 1 kg of waste per day (C
Question: a) Environmental accounting is an important tool for understanding the role played by the natural environment in the economy. Briefly discuss two crucial factors on
FIXED COST=40000, VARIABLE COST=20 PER UNIT, SELLING PRICE=100 PER UNIT. TURNOVER REQUIRED FOR A PROFIT OF RS.30000
QUESTION (a) After seeing the results obtained from table above, Ah Kong decides to implement an ERP system. List down two advantages and two disadvantages of implementing such
Question 1 Discuss the exceptions to the law of demand Question 2 Explain Elasticity of Supply with the help of a diagram and factors affecting elasticity of supply
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