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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
explain and use appropriate tools and techniques for conducting an internal appraisal
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Question 1: Industrial psychology is basically an applied field that is concerned with issues arising in a work environment and efficient management of an industrial labor forc
explain the rating plan method of plant location
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Hyper-competitive strategies admit the bases of competitive benefit may not be sustainable and that disruption of the status quo may be significant.
Question 1: (a) Discuss three different levels of Management. (b) Differentiate between omnipotent and symbolic view of managers. (c) Explain the different functions of M
what''s the fram works of a marketing plan
Question 1 What are the difficulties and or issues of e-Commerce? Explain Question 2 What is Firewall? Explain how it works as a packet filters Question 3 What are the methods
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