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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
QUESTION 1 Both encoding and decoding of messages lay traps for the unwary intercultural communicators (Hall, 1959 - The Silent Language). Using appropriate examples, discuss t
Question 1 (a) Discuss and explain, with examples, at least 5 factors that inhibit effective communication in a business environment. (b) For each of the factor mentioned i
What are the objectives of the trade unions? The Objectives of trade unions are illustrated below: a. To take labour out of the competitive procedure; because when a number
Q. Discuss the main task of Research and Development (R & D) wing in the context of development of modern society? Ans. THE MAIN TASK OF RESEARCH AND DEVELOPMENT In the l
What are the important provisions for employee health? Important provisions of Factory Act, 1948 about health: The given are the significant provisions for employee
the angency refers to which of the following
a)from the above case shareholders are very worried that Apple is having too much cash,discuss six reasons of why shareholders are so worried?
How is packaging and sales promotion affected in marketing management? Packaging: Packaging is a significant activity of a sales promotion department since an attractive
Importance of Culture - Organizational Culture When people are successful at what they undertake, the ideas and values that led to that success become institutionalized as par
You are required to write a report on how Big Data can be used in Decision Support and Business Intelligence (DS&BI). You are required to select/ research a use case for Big Data.
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