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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
Question 1 Explain the various principles of an ideal merchandising giving suitable examples for each? Question 2 Enumerate the category management strategies that are use
Question 1: Answer briefly to any three of the following: (a) Explain the importance of effective internal and external communication. (b) Explain how business communicat
In the contemporary era, the board of directors has to shoulder larger responsibilities so as to meet the increasing demands of the market place. Running a corporation only to earn
QUESTION 1 (a) Using examples explain why people need to communicate in business. (b) Briefly outline the five main attributes of a successful business communicator. (c)
Some people argue that the matrix structure should be adopted only as a last resort because the dual chains of command can create more problems than they solve. Do you agree or dis
What is the delegation of authority? Delegation of authority: Delegation may be described as the entrustment of responsibility and authority to other and the creation of
Question: (a) Briefly describe the five steps in the development of an environmental management system. (b) The environmental policy instruments have so far focused on t
Ask quassignment estion #Minimum 100 words accepted#
QUESTION 1 Strategic decisions are the essence of strategic management. According to Pears & Robinson, typically, strategic issues have certain dimensions. Write short notes on
Question 1 Discuss, in brief, the advantages and limitations of auditing Question 2 Explain the key objectives of a good internal audit system. Write down the essential
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