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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
QUESTION 1 People are one of the most important resources in an organization. Consequently, one of the main functions of the human resource manager is to ensure that the organi
explain the various elements of the marketing process
What is Collective Bargaining? Collective Bargaining: It is constitutes the negotiations among the management and the union along with the ultimate purpose of agreeing on
Q. Discuss the main task of Research and Development (R & D) wing in the context of development of modern society? Ans. THE MAIN TASK OF RESEARCH AND DEVELOPMENT In the l
what are the other management principles
Ways to measure the success of a selection
Business opening hours a) Opportunity cost refers to the cost of the next best alternative that is foregone in a decision. In this case, it refers to the loss income by not op
QUESTION Marketing has been practiced ever since humans engaged with trade and has evolved in line with changes in technology. (a) What is an e-marketing? (b) Explain 10
Portfolio approach provides a useful tool for analyzing business performance. As a top manager of a multi-business firm, you apply such analytic skill to develop a GE multifactor p
Organizational structure defines the activities and the goals and the achievement level which defined by the organizations. Four organizational structures define the: 1. Func
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