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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
QUESTION 1 (a) Define the term training (b) Clearly explain the benefits that an organisation derives from training QUESTION 2 (a) Explain the term reward management
Some people argue that the matrix structure should be adopted only as a last resort because the dual chains of command can create more problems than they solve. Do you agree or dis
Question 1: Explain the importance of analyzing the personality of an individual in enhancing organizational performance. Question 2: Define organizational culture and
1.how to draw a stock control card and discuss the completion process . 2.Discuss the layout of the work space, to prevent accidents and injuries. 3.Explain the difference in level
QUESTION 1 Using an Evaluation Framework, assess the past and ongoing contribution of foreign firms in the Mauritian Export Processing Zone QUESTION 2 Protectionism is
Describe briefly the main stages included in the (rational) process of consumer behaviour when making a purchase. Problem/Need recognition The purchasing process is a pro
Q. Starting a new business? Starting a new business is always tough. We have generated versatile ideas on variety of this product, looked towards the feasibility of our ideas,
Question 1: (a) Discuss the importance and implications of "Risks" in conducting International Trade. (b) What are 2 of the most prominent organisations involved in world tr
Ask question #A retail co. plans to work on a margin of 54% of retail price & to incur other Variable Cost of 4%. If is expected fixed cost of Br. 40,000. i. Find the equation rel
How is packaging and sales promotion affected in marketing management? Packaging: Packaging is a significant activity of a sales promotion department since an attractive
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