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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
You are a sales manager for a particular brand of mixer and blender. Frame a sample bad news letter telling a customer about that her claim for the product replacement is rejected
Question: (a) Frederick Taylor observed that workers worked below their optimum level (soldiering). He thus devised systematic methods based on a set of principles. These princ
How communication helps in the operator of business? I don''t solve the question perfectly please give some solution
what kind of legal or socioculture issues might Apple be facing rolling out their new iphone?
QUESTION (a) What is Business Process Re-engineering (BPR)? (b) List down any four factors that contribute to the difficulties in implementing BPR (c) Explain the differe
Ask question #Minimum 100 words acceptedBarbara’s New Job Adapted from a case written by Glyn Jones, University of Waikato McShane, S., Olekalns, M. & Travaglione, T. (2010) Organi
There are certain factors which are related to the polices traditions and environment of any enterprise. a. Labor relation policies of the organization. b. Amoun
Define the sources of manpower recruitment from outside the company. Sources of manpower recruitment by outside the company: • Friends and relatives of current workers duly
The 1990s saw the development of a new trend in the form of workforce diversity mainly because of the liberalisation and globalisation of markets (Henry and Evans, 2007). As the bu
Ask quesSupervision and Leadership OBJECTIVE Prepare thoughtful responses to essay questions about your results from the Leadership Behavior Questionnaire in your textbook. PURP
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