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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
Ask quebriefly describe the institutional environmentstion
Question: Fun World Ltd is a small manufacturer of computer games, which has been able to compete against the largest businesses in the industry. Simon, the new Managing Direct
Question 1: ‘Management by Objectives (MBO) can be used by managers to plan, control, coordinate as well as motivate'. a. Show the main characteristics of an MBO programme.
Question 1 Explain any five factors behind the change of Indian retail industry Question 2 Explain meaning of market segmentation along with benefits of segmentation Ques
Section - Introduction An introduction to either An industry or A profession or A particular business or A iwi/hapu group Give an introduction t
explain portfolio analysis in marketing with practical life examples
Maurice Ile Durable was first announced by the Prime Minister as a long term vision aimed at promoting sustainable development. The main thrust of the project Mauritius Ile Durable
Question 1: Name and explain the three types of CRM that you know about? Question 2: a. Name the Seven best practices in making vision and values work. b. Give three e
Question: Imagine you are a local entrepreneur that has developed a revolutionary new personal computer that can perform the same functions as IBM, Apple and Acer computers an
Question 1: Quality Function Deployment has been widely regarded as a breakthrough in the quality function. Discuss. What are the different phases of Quality Function Deployme
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