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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
How should handled a good grievances? A good grievances handling must: a. It must be simple, easy to know and to operate b. It must settle grievances at lower level c.
Modeling and simulation mean using models, prototypes, attributes, and strategies in order to get results that help to choose the right decision. Recently, simulation becomes a maj
QUESTION a) Explain the encryption/decryption process and state the two things on which the security of encrypted data is entirely dependent. b) Explain briefly what SSL (Se
Value system
a) Justify the purposes of dissimalr types of organisation b) Explain the extent to which an organisation meets the objectives of disimilar stakeholders c) Describe the respo
Q. Discuss the main task of Research and Development (R & D) wing in the context of development of modern society? Ans. THE MAIN TASK OF RESEARCH AND DEVELOPMENT In the l
Transformational leadership: The transformational leadership style depends on high levels of communication from management to meet goals. Leaders motivate employees and enhanc
EXPLAIN AND USE APPROPRIATE TOOLS AND TECHNIQUES FOR CONDUCTING AN INTERNAL APPRAISAL
Demerits of specialisation include: There is superior risk in providing only a restricted range of products or services, i.e. individual traders are not capable to enjoy
whom do you thikk rajender will eat with ?why
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