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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
How will officers achieve intergration when they have no authority over either the administrative functions or programs
Lenovo a) Causes could include: Provides a focal point for its staff Can be used to calculate the performance of the business Informs premeditated planning
Given the fact that a firm survival depends on its capacity to create value, and value is defined by customers (Day, 1990), marketing makes a fundamental contribution to long-term
regression line drawn as Y=C+1075x, when x was 2, and y was 239, given that y intercept was 11. calculate residual
QUESTION 1 The UNcitral model of law has influenced the Electronic Transaction Act 2000 and has provided an appropriate legal framework to facilitate electronic transactions an
how to draw a stock control card and discuss the completion process .
Fred, a 17-year employee with Sam''s Sauna, was fired for poor job performance and poor attendance, after accruing five disciplinary penalties within a 12-month period under the co
How is sales forecasting affected in marketing management? Sales Forecasting: Forecasting is fundamentally the art of anticipating that buyers are probable to do under a
When is the 1948s factories act applicable? 1948s factories act is applicable to any factory wherein ten or more than ten workers are working. The 1948s factories act has a pro
QUESTION (a) Explain the difference between countries with high context and low context cultures. Also describe what managers operating in international environments need to p
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