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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
What volume of sales will be essential to cover? The given types of volume of sales will be essential to cover • A reasonable return of capital utilized • Ordinary and pr
What are the characteristics of each component of the GE matrix?
What fundamental budgets are essential for manufacturing budget? Manufacturing budget requires the given fundamental budgets or estimates to meet the plans as follows: 1. Pr
Report topic: Using a specific company as an example, discuss the use of product costing systems in modern organisations. Note that only one group will be allowed to use any
Question 1: (a) Define Business Process Benchmarking and explain why it is used in a company. (b) Describe four types or forms of Benchmarking methods. Give one a
Question 1 Define the term Statistics. Describe its functions and limitations with examples Question 2 1. Explain the various measures of Dispersion 2. The following d
Question 1: According to the instrumentality theory of motivation, money is the main motivating factor at work. This can explain the existence of performance related pay in man
What is an art of classifying? Art of classifying: Classifying is a procedure of grouping transactions or entries of one nature within one place. This is completed by ope
QUESTION 1 Discuss the implications of intercultural communication for businesses and describe the problems faced by employees who engage in cross cultural communication. Q
logical design
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