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QUESTION 1
a. What is CRM?
b. Why is CRM important in a service organization?
QUESTION 2
What are the various behavioural styles which may be exhibited by a customer when entering a business company?
goals of firm
transaction cost analysis (TCA). What role does TCA play in the decision to use a company sales force rather than independent manufacturers'' agents?
Guide lines for this 5-year strategic planning. Develop a five-year strategic plan with cost estimates and a time line. It should be 5-7 double-spaced, typed (12 point) pages plus
Value system
Competitive Environment and Strength of a Company Over the years the growth in Glass industry had slowed down and margins are shrinking in high volume markets. The reason attr
Question 1: (a) Explain the ergonomic risk factors that affect the well being of workers. (b) Briefly explain the outcomes of poor ergonomics and elaborate on the ergonomi
Question 1 Marketing of insurance products is an important tool in the insurance business. The marketing of insurance is possible in both the life insurance and the non-life insur
QUESTION 1 Discuss the merits and demerits of examining public policy from the perspective of the rational model. QUESTION 2 Discuss the ‘Pros' and ‘Cons' for governmen
Effect of producing Varity of Small Volume Products: As you know that each new variety of products will require new set-ups for all processes involved and hence consume precio
How is the market mix illustrated by the P variables of marketing? The given figure demonstrates the market mix, additionally sub divided as: The marketing mix is the centra
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