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QUESTION 1
(a) What is change?
(b) Describe carefully the driving forces which can contribute to successful change programs
QUESTION 2
Using a concrete example of an unsuccessful organizational change initiative, describe how the change failed, and identify the major factors responsible for the failure
QUESTION 3
Successful Change agents are those who follow the change management principles. Describe, using concrete examples the change management principles and their influence on the successful implementation of change
QUESTION 1 Identify and explain the six concepts/components that are necessary for an effective TQM program. How are these related to Deming's 14 points? QUESTION 2 By
Conventional Shelving: As you may have observed in most libraries, books are kept on open shelves which are usually arranged in parallel rows with passages from 75 to 80 cm
TYPES OF CATALOGUE: You have learnt the definition, objectives and functions of a library catalogue and the physical forms in which it exists, with their distinguished feature
QUESTION 1 Management's job is not to see the company as it is but as it can become. A strategy is a commitment to undertake one set of actions rather than another. Discuss thi
Sheaf or Loose-Leaf Form: Sheaf form of library catalogue is also referred to as loose-leaf form. A sheaf form of catalogue is one in which slips of paper are put into a loose
ACQUISITION DEPARTMENT: Libraries are organised into units / departments / sections based on the functions that they are expected to perform. Acquisition Department (=AD) is o
QUESTION 1 (i) Why ethics is important in procurement? (ii) How a public official involved in planning or conducting public procurement proceedings or contract administratio
Arranging Personnel: Planning for document selection should also cover the personnel or human factor. The people involved in the selection process are the librarian, the a
QUESTION 1) Describe risk as per the Public Private Partnership Guidance Manual 2) What are the primary objectives of transferring risks from a contracting authority to a pr
Shelf Register/Shelf List: Shelf register or shelf list is an important record of books; which shows the position of any book on the shelves. In order to control the movement
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