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Question 1 i) Explain the principles and importance of Quality ii) Differentiate between Quality Control and Quality Assurance
Question 2 QFD is a customer driven planning process which guides through the manufacture, design and marketing of a product or service. Describe the Approaches and Phases of Quality Function Deployment (QFD)
Question 3 Explain the Methods of measuring Reliability. Describe software reliability
Question 4 Describe Robust Design Optimisation Strategy. Describe the steps followed in Robust Parameter Design
Question 5 Quality Control Charts focuses on the stability of a process and demonstrates the performance of a project over time. Describe the basic components of quality control charts. Explain the purpose and importance of quality control charts
Question 6 What is business excellence? What are the key steps involved in achieving organisational excellence?
Drawbacks Pooling up the necessary funds to opt for centralized cataloguing may be difficult for some libraries. Because of local variations it may be difficult to go
Classification Schedules: Library classification invariably requires written has of damps and their subdivisions arranged in a systematic way along with corresponding symbols
Links in InformationTransmission Chain: i) Sources of Generation: As discussed in Unit 1, the researchers and their employing oreganisations are responsible for generating in
QUESTION 1 A restaurant has experienced a sudden increase in customer complaints and as a consequence the restaurant has been losing customers and orders. The quality manager w
Acquisition Through Gifts/Donations: Gifts and donations constitute an important source acquisition of reading materials in a library. Many a library has benefited enormously
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QUESTION (a) Derive and explain the Capital Market Line. Make and state all necessary assumptions (b) Explain clearly how you would test for- (i) the size effect (ii)
LIBRARY EQUIPMENT IN PHYSICAL PLANNING OF LIBRARY IN LIBRARY MANAGEMENT Most of the equipment used in the library is standard office equipment, sometimes adapted library use.
C onnecting professional development and corporate strategy The CoP builds value by connecting the personal development and also the professional identities of the practitione
Organizational Communication This is the study of communication within companies, which fits well as a subset of corporate communication because it is enabled to the company to
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