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Question 1 i) Explain the principles and importance of Quality ii) Differentiate between Quality Control and Quality Assurance
Question 2 QFD is a customer driven planning process which guides through the manufacture, design and marketing of a product or service. Describe the Approaches and Phases of Quality Function Deployment (QFD)
Question 3 Explain the Methods of measuring Reliability. Describe software reliability
Question 4 Describe Robust Design Optimisation Strategy. Describe the steps followed in Robust Parameter Design
Question 5 Quality Control Charts focuses on the stability of a process and demonstrates the performance of a project over time. Describe the basic components of quality control charts. Explain the purpose and importance of quality control charts
Question 6 What is business excellence? What are the key steps involved in achieving organisational excellence?
Purposes: Description, exploration and explanation are three main purposes of survey approach. a) Description: Surveys are frequently conducted for the purposes of ma
A firm uses simple exponential smoothing with à=0.1 to forcast demand.the forecast for first week of february was 500units whereas actual demand turned out to be 450units....1.for
Information Services: Some of the significant information services which have been evolved as a result of developments in communications are: electronic delivery of documents,
LIBRARY CATALOGUE AND THE FIVE LAWS OF LIBRARY SCIENCE The Five Laws. of Library Science are a set of basic guiding principles for designing and operating a library or a libr
Conservation: The second aspect of maintenance work is book conservation. Only books in good physical condition should be allowed to stay on shelves. Constant shelf checking
Catalogue Code: As with classification schemes, there are different catalogue codes available for use in libraries. Two of them are already known to you as they are prescribed
Question 1: Managing expectations is based upon an agreement between the employee and the manager on the objectives of the job under discussion and how its achievement would be
factors affecting project life cycle
Visual Aids These are the tools for gaining and sustaining audience attention when presenting oral representation. Visual aids provide concrete support for your ideas and keep
QUESTION 1 E. Deming who was a quality guru stated that management need to adopt the 14 points philosophy. You are required to identify and explain these 14 points QUESTION
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