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QUESTION 1
(a) There are variations in the nature of reference service provided by one type of library to another. Explain.
(b) Give examples in support of your answer.
QUESTION 2
(a) Differentiate between reference sources and reference services.
(b) Illustrate your answer with examples.
QUESTION 3
(a) Nowadays many sources of information are available in electronic format and some would say that these sources of information are better than printed ones. Do you agree?
(b) What criteria would you use to evaluate websites?
QUESTION (a) (i) What is information overload? Illustrate your answer through a practical example. (ii) How could each of the factors below contribute to information ove
QUESTION 1 XYZ Ltd is a company that likes to encourage its employees through internal promotion. Consequently, many technical workers were promoted as first line managers in t
Question 1: (a) In most business organisations, communication will flow: 1. Upwards 2. Downwards 3. Horizontally Briefly describe each of the above communication flows.
Define the scope of total quality management in brief. Scope of TQM: Total Quality Management is a system approach to quality within all spheres of organisation. It impli
Sun Gas wants to move its sales order system to the Web. Under the proposed system, gas stations and other merchants will use a Web browser and, after typing in a password for the
Explain strategy as an organisational process.
The purpose of this assessment is for each student to be able to accurately identify a business issue, undertake quality research to uncover both external and internal influences i
QUESTION Your company is going through an economic crisis due to the worldwide recession. The losses have exceeded Rs 45,000,000 and staff will neither be paid any performance
b) An knowledge and awareness of multiculturalism may foster improved communication because: Employees can communicate better with one another in order to achieve organisati
Q. What is Breaking Time Barriers? Computers as well as telecommunication networks break time barriers. The major capabilities of IT are to shorten the barriers. The major capa
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