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What are the middle management functions?
Middle Management:
This includes Superintendents, General Managers and Branch managers.
Middle management Functions are:
1. For cooperating to run organization smoothly
2. For understand the interlocking of departments within main policies
3. For achieve coordination among different parts of the organization
4. For conduct training for worker development
5. For build an efficient company team strength.
One of the best models on service quality has been presented by three persons viz. Valerie A. Zeithaml A. Parasuraman and Leonard L . Beery. The gaps that are shown in
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