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QUESTION 1
(a) What do you understand by the term 'Enterprise Resource Planning (ERP)? Discuss the evolution of ERP
(b) How business process re-engineering can be integrated to ERP? Explain with suitable illustrations
(c) What are the various challenges in implementing ERP? How do you tackle them? Discuss
QUESTION 2
(a) What do you understand by the term TQM? What are the main elements of TQM?
(b) What does Deming theory consists of? Out of the 14 Deming's points, elaborate on 3 points which you consider most important
(c) How can the Malcolm Baldrige Quality award be used to help an organization?
(d) What are ISO 9000 Standards? Two of the elements of the standards are management responsibility and process control. Elaborate on these 2 elements and their applications in an organization
LITERATURE SEARCH: The ultimate objective of any documentation or information activity is to provide the user with the information he needs, to the extent he requires, within
QUESTION 1 You have recently been appointed as consultant in a company to review its vision and mission statements. Your first task is to introduce the subject to top managemen
QUESTION 1 List 8 components that need to be taken into consideration when assessing the total cost of ownership of a system QUESTION 2 With regards to supply chain man
Some detailed important do's and don'ts while conducting negotiations are given hereunder. Do's: Know your authority as a negotiator and that of your counterpart.
QUESTION 1 Briefly explain how the following schools of thought contributed to Psychology (a) Psychoanalysis (b) Behaviourism (c) Cognitive approach (d) Humanistic/
Periodicals: Now let us discuss the type of documents that need binding in libraries. Among these, periodicals need to ' be bound for their archival value. Periodicals constit
Question 1: Identify the raison d'etre and the relation of culture in hospitality. Use a diagram to illustrate the characteristics that influence the cultural environment and
QUESTION 1 Attempt a SWOT analysis for the Cyber Island Concept in your country. You will have to analyse the business environment in the first instance and propose at least thr
Question: (a) What are the characteristics of a queuing system? (b) What are the implications of waiting lines? (c) List and explain briefly the most important factors to
Question 1 What are the advantages and disadvantages of case studies? Question 2 In a research paper, what is meant by the Method Section? Explain Question 3 What is sam
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