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QUESTION 1
(a) What do you understand by the term 'Enterprise Resource Planning (ERP)? Discuss the evolution of ERP
(b) How business process re-engineering can be integrated to ERP? Explain with suitable illustrations
(c) What are the various challenges in implementing ERP? How do you tackle them? Discuss
QUESTION 2
(a) What do you understand by the term TQM? What are the main elements of TQM?
(b) What does Deming theory consists of? Out of the 14 Deming's points, elaborate on 3 points which you consider most important
(c) How can the Malcolm Baldrige Quality award be used to help an organization?
(d) What are ISO 9000 Standards? Two of the elements of the standards are management responsibility and process control. Elaborate on these 2 elements and their applications in an organization
Classification Schedules: Library classification invariably requires written has of damps and their subdivisions arranged in a systematic way along with corresponding symbols
R ole of inspection Inspection plays an important role in quality management. The products should be inspected at the end of the process to make sure that they meet the specif
SELECTION TOOLS: NON-PRINT MATERIALS The production and distribution of non-print materials, is a recent development and therefore not as well organised as in the ease of prin
Forecasting Problem Discussion Questions 1. Develop a forecasting model, justifying its selection over other techniques, and project attendance through 2007. 2. What revenue
Trade Discounts: Trade discounts area common feature in book purchases. The discounts may vary according to categories of publications. Normally a 10% discount is admissible o
User Registration An obvious first step in any circulation system is to register the users or borrowers. This is a time consuming and somewhat expensive procedure but mandator
Community of Practice Communities of Practice (CoP) are a network of people who are engaged in the process of collective learning in a shared domain. In the organisational cont
Question 1: What are the important steps a hotel could take in order to meet the environmental concerns of the country and the requirements of sustainability? Question 2:
QUESTION a. The risk free rate is 10 percent and the expected return on the market portfolio is 14 percent. A firm considers a project that is expected to have a beta of 1.3, w
Product standards Product standards bring about a high quality of products. The customer needs continuous assurance of the credibility of a product for sustained relationship w
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