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QUESTION 1
(a) What do you understand by the term 'Enterprise Resource Planning (ERP)? Discuss the evolution of ERP
(b) How business process re-engineering can be integrated to ERP? Explain with suitable illustrations
(c) What are the various challenges in implementing ERP? How do you tackle them? Discuss
QUESTION 2
(a) What do you understand by the term TQM? What are the main elements of TQM?
(b) What does Deming theory consists of? Out of the 14 Deming's points, elaborate on 3 points which you consider most important
(c) How can the Malcolm Baldrige Quality award be used to help an organization?
(d) What are ISO 9000 Standards? Two of the elements of the standards are management responsibility and process control. Elaborate on these 2 elements and their applications in an organization
QUESTION a) List 5 factors affecting productivity b) List 3 factors affecting productivity which are controllable at company's or project level and 2 factors affecting produ
List the various reasons in Organization xyz , which lead to its development
Understanding body language Body language implies non verbal communication that involves body movements. What we try to deliver through verbal means may not be similar to the
Develop negotiating strategy and tactics These are two dimensions of the negotiating process. They are: Strategy: It has a long term focus. It is a predetermined app
Ratio Measurement: Ratio level is the highest level of measurement. They are distinguished from internal scales by virtue of having an absolute zero. Ratio scale provide
Guidelines for conducting a competitive negotiation The most important rule in conducting a complex negotiation is that you should have done the planning for it and you should
SELECTION TOOLS: NON-PRINT MATERIALS The production and distribution of non-print materials, is a recent development and therefore not as well organised as in the ease of prin
Problem 1 Many surveys have been carried out over recent years to try to evaluate why customers are lost. While the answers may vary by customer and organisation, survey after
Question 1: How will IVRS revolutionize clinical trial process? Describe IVRS system Brief explanation on IVRS system Explain the role and application of IVRS sys
Mr. Vincent the manager of a large supermarket was taking a management course in the evening program at the local collage. The professor had given an interesting but Mr. Vincent th
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