Various levels of customer service in your organization, Operation Management

Assignment Help:

Has the philosophy that there are different levels of customers had any material effect on the value of your organization's customer service?

• Identify and explain the different levels of customer service in your organization.

• How are these differing levels associated with the cost-benefit financial approach?

• Is there a financial rationale for designating these differing levels? Can this be quantified?

• Has any aspect of the different levels approach been negative to the customer, or to the organization?

Describe some of the best practices that leading companies using unique approaches to customer service have embraced.


Related Discussions:- Various levels of customer service in your organization

Describe all the limitations of matrix organization, Describe all the limit...

Describe all the limitations of matrix organization. Limitations of matrix organization (i) Matrix organization violates the principle of unity of command when a person

Depict a project network for the activities, A senior MIS design class proj...

A senior MIS design class project team has developed the following schedule of activities for their project, using their best estimate of completion times. Both written and oral re

Explain what is the annual number of orders, Office Supreme, Inc., a local ...

Office Supreme, Inc., a local retailer of office supplies, faces demand for one of its inventory items at a constant rate of 240,000 units per year. It costs Office Supreme $38 to

Find forecasted sales for week first, In the table given below the Distribu...

In the table given below the Distribution Manager is expected to service these DCs as per the demands placed. If the actual sales after completing week one is as follows, what woul

Explain major components of information management, Discuss the five (5) ma...

Discuss the five (5) major components of information management / information technology (IM / IT) governance with a focus on how they will collectively improve the quality of heal

Explain ongoing risk exists in any project, Ongoing risk exists in any proj...

Ongoing risk exists in any project. Once a project starts, risk increases. How should one monitor and mitigate risk in a rapidly changing project?

Production management, Give 5 steps in deciding Service facility location

Give 5 steps in deciding Service facility location

Explain what is the maximum possible output per week, An assembly line with...

An assembly line with 7 tasks is to be balanced. The longest task is 8 minutes, the shortest task is 2 minutes, and the sum of the task times is 53 minutes. The line will operate f

Describe what''s an effective mission statement, What's an effective missio...

What's an effective mission statement for the Chattanooga Ice Cream Division?

Are service operation different from manufacturing operation, Q: Are servic...

Q: Are service operations different from manufacturing operations?  Ans: The immediate answer is yes. However, if we categorise operating systems by one of the variables mention

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd