Understanding or knowing customer - customer satisfaction, Operation Management

Assignment Help:

Understanding or Knowing Customer - Customer Satisfaction and Service Quality

Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer. 

 


Related Discussions:- Understanding or knowing customer - customer satisfaction

State you views about supply chain management, Q. State you views about sup...

Q. State you views about supply chain management? Strategies to attain greater integration of the supply chain through raw material to the eventual final sale and disposal of a

Network diagram, 5. A network consists of the following list. Times are giv...

5. A network consists of the following list. Times are given in weeks. Activity Preceding Optimistic Probable Pessimistic A -- 5 11 14 B - 3 3 9 C -- 6 10 14 D A, B 3 5 7 E

Explain what will be the percent increase or decrease, 1.15 Refer to Proble...

1.15 Refer to Problems 1.13 and 1.14. If Charles lackey's utility costs remain constant at $500 per month, labour at $8 per hour, and cost of ingredients at $0.35 per loaf, but Cha

Why must you begin a case analysis with a financial analys, Why should you ...

Why should you begin a case analysis with a financial analysis? When are other approaches appropriate?

Explain leading a diverse workforce, 1. What lessons about leading people a...

1. What lessons about leading people and managing organizations does Zappos and its CEO, Tony Hsieh, provide? Explain your conclusions. 2. Each of the management challenges%u201

Discuss using the corporate computer, Reread the ethics guide entitled "Usi...

Reread the ethics guide entitled "Using the Corporate Computer,". Choose at least 5 of the scenarios presented and discuss what specific actions you would take to respond to your e

Explain hr provides managers with data to make decisions, Evidence-based HR...

Evidence-based HR provides managers with data to make decisions, instead of just relying on intuition. True False

Process improvement doesn''t affect traditional organization, Which of the ...

Which of the following is true? Process improvement is more efficiently undertaken within one organizational function. Process improvement does not affect traditional organiz

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd