Understanding or knowing customer - customer satisfaction, Operation Management

Assignment Help:

Understanding or Knowing Customer - Customer Satisfaction and Service Quality

Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer. 

 


Related Discussions:- Understanding or knowing customer - customer satisfaction

Explain about the economics of scope of lean production, Explain about the ...

Explain about the economics of scope of lean production. Economies of scope: It is possible while resources as like machinery or labour can be shared to manufacture vari

Alternative process sequences - products , Alternative process sequences - ...

Alternative process sequences - products Even when the type of process flow has been established, there remains the task of determining the particular sequence of processes t

Explain legal constraints and ethical constrains, Legal constraints and eth...

Legal constraints and ethical constrains when dealing with drinking with business clients

Explain how is crisis leadership different from leading, How is crisis lead...

How is crisis leadership different from leading under normal circumstances? If leaders wanted to fine-tune their crisis leadership styles, how would you suggest they practice witho

Difference between, Give difference between assembler, compiler and interpr...

Give difference between assembler, compiler and interpreter

Explain the challenges faced by front-line employees, Discuss how front-lin...

Discuss how front-line employees are critical to customer assessment of service quality. Identify the challenges faced by front-line employees.

Line management, what do you mean by "line balancing''? what happens if bal...

what do you mean by "line balancing''? what happens if balance doesn''t exist?

Explain elements of a typical scope statemen, Analyze the elements of a typ...

Analyze the elements of a typical scope statement and the significance of each element. As a project leader, determine how you would communicate the scope of a project to the proje

Volume flexibility - customers needs for a product, Volume Flexibility - Cu...

Volume Flexibility - Customers Needs For a Product The readiness with which the operation systems output can be adjusted in response to sharp changes in customer demand. Produ

Explain traditional employment agencies, In what ways do executive search f...

In what ways do executive search firms differ from traditional employment agencies?

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd