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Understanding or Knowing Customer - Customer Satisfaction and Service Quality
Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer.
A mass of 10kg travelling at 5 m/s undergoes a head on elastic collision with a 7kg object travelling at 9 m/s in the opposite direction. What are the speeds of the objects after c
• Compare and contrast the theories of scientific management with that of the human relations management approach. • Determine whether there is one best approach to management,
Construct the dual of the problem minimize Z=3(x1) - 2(x2) + 4(x3), subject to the constraints 3(x1) + 5(x2) + 4(x3) >= 7, 6(x1) + (x2) + 3(x3) >= 4, 7(x1) - 2(x2) - (x
Operations and Supply Chain Management : CELL PHONE DESIGN PROJECT 1. Draw a project network that includes all the activities 2. Calculate the start and finish times for each
What are the classified different stock items? The ABC system of inventory management Various stock items are classified as like: a. High value (A) b. Medium value (B
A star product is one that A) in the growth stage but has a low market share B) Has negative to low earning characteristics C) Continues to increase market share even at t
1)The standard time at Lensco Inc for grinding a set of prescription lenses is 18 minutes. If the typical efficiency for their operations is 80%, and typical machine reliability is
HR use of social media it is for a term paper and i am just collecting some data and ideas.
Factors affecting production planning
The difference between arbitration and judicial resolution of disputes
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