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Understanding or Knowing Customer - Customer Satisfaction and Service Quality
Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer.
Advantage of Least Cost Method a. This method provides accurate solution as transportation cost is consider while making allocation. b. It is very simple and
Air travel Mountain Airlines for the past 18 weeks was: Week Passengers 1 405 2 410 3 420 4 415 5 412 6 420 7 424 8 433 9 438 10 440 11 446 12 451 13 455 14 464 15 466 16 474 17 47
Which of the following is not a criterion used in forming segments? Potential for increased profit Similarity of needs of potential buyers within a segment Competitive pos
You have just been asked to lead struggling Yahoo, just as Marissa Mayer stepped into the role. Discuss the steps you would take in the first few months of your leadership. Explain
discuss the importance of a psychological contract
A quality characteristic has a design specification (in inches) of 0.200 +/- 0.020. If the actual process value of the quality characteristic exceeds 0.200 by the tolerance of 0.02
During busy periods, a new customer walks into LHS every 15 mins. (with a standard deviation of 15 mins). At SHC, a customer walks in every hour (with a standard deviation of 1 hou
1. Identify and describe the three zones associated with buffers. Explain your answer in detail. 2. JIT is a broad philosophy that pursues three main goals. What are they? Expla
Risks identified in the project charter include events that if they occur will have either a positive or a negative effect on a project's objectives.
What is the objective of the total productive maintenance? Total productive maintenance (TPM) aims to shorten lead times by making sure production and machine maintenance staff
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