Understanding or knowing customer - customer satisfaction, Operation Management

Assignment Help:

Understanding or Knowing Customer - Customer Satisfaction and Service Quality

Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer. 

 


Related Discussions:- Understanding or knowing customer - customer satisfaction

Explain recreation collects data on the number of cars, A state department ...

A state department of tourism and recreation collects data on the number of cars with out-of-state license plates in a state park. (The group's position is that more out-of-state p

What is long-term profitability goals, Discuss the strategic importance of ...

Discuss the strategic importance of layout decisions. How important as these decisions in terms of a company's long-term profitability goals? What are some examples?

Explain total quality improvement has changed healthcare, Analyze how total...

Analyze how total quality improvement has changed healthcare delivery on both the macro and micro levels.

Explain primary causes of information management, Analyze the primary cause...

Analyze the primary causes of information management / information technology project failures and recommend at least three (3) best practices that could be adopted by any organiza

Explain the categories of problems, Describe the categories of problems tha...

Describe the categories of problems that have been found to be approached by Six Sigma methodology.

Describe modern healthcare systems, Discuss the Chaos Theory (Be sure to re...

Discuss the Chaos Theory (Be sure to read the lectures concerning this theory, as well as go through the additional links) in relation to the health care system today. In addition,

Integrated solutions in product design, Integrated solutions in product des...

Integrated solutions in product design and control of machinery are based on    CAD and CAM technologies.

Explain what is customer relationship management, What is Customer Relation...

What is Customer Relationship Management - CRM? Describe the four-step framework for one-to-one marketing that can be adapted to CRM marketing? Provide at least one or two examples

Describe appropriate technique to develop a forecast, Air travel Mountain A...

Air travel Mountain Airlines for the past 18 weeks was: Week Passengers 1 405 2 410 3 420 4 415 5 412 6 420 7 424 8 433 9 438 10 440 11 446 12 451 13 455 14 464 15 466 16 474 17 47

Describe how you determine others capabilities, AS leaders assess the capab...

AS leaders assess the capabilities of the team members two questions must be answered to determine how to organize work. 1 can the person do the job? 2 will he/she take responsibil

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd