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Understanding or Knowing Customer - Customer Satisfaction and Service Quality
Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer.
The last 4 weekly values of sales were 80,100,105 and 90 units. The last 4 forecast (for the same 4 weeks) were 60, 80, 95 and 75 units. Calculate the MAD, MSE and MAPE for these
Explain acronym LTPD. Ans: The acronym LTPD is Lot Tolerance Percent Defective.
An operation has a 20 percent scrap rate. As a result, 80 pieces per hour are produced. a. If we could eliminate the scrap, how many pieces could we produce? b. What would be
Six samples of subgroup size 5 (n=5) were collected. Determine the upper control limit (UCL) for an X-Bar chart if the mean of the sample averages is 4.7 and the mean of the samp
Why is forecasting important in organizations, especially as related to understanding the relevant time horizon to develop a forecast against? What are some examples from industry?
Create the document with consideration to the following: E-Commerce business plan Use Word Title Page Table of Contents Use of the auto generated table of contents
Performance & Productivity Measurement -Theory of Constraint Traditional financial measures of performance have been criticised by Kaplan and Norton (1992) who voiced thei
Describe for Bill what an Enterprise Resource Planning (ERP) solution would look like for his UMUC Pizza business and how his business could benefit from implementing an ERP soluti
Analyze why you think that the Securities Act of 1933 allows for an exemption to a nonprofit educational organization? The state, based on their securities regulations, could re
Suggestion on Fundraising event for training and development presentation and also how to internet appeals for online fundraising - this require a 3 page write up. any help would b
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