Understanding or knowing customer - customer satisfaction, Operation Management

Assignment Help:

Understanding or Knowing Customer - Customer Satisfaction and Service Quality

Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer. 

 


Related Discussions:- Understanding or knowing customer - customer satisfaction

Operations challenges, Task 1 Read: Chapter 1 of the core learning material...

Task 1 Read: Chapter 1 of the core learning material and supporting text book chapters which relate to Operations Management. Choose an organisation with which you are either in

Write the facultyids of faculty who are not qualified, Using the following ...

Using the following tables (primary keys are underlined), write the expressions that follow in SQL. STUDENT (StudentID, StudentName) FACULTY(FacultyID, FacultyName) COURSE(CourseID

Merits and demerits of using prepared sales presentation, 1-) Identify a fe...

1-) Identify a feature, an advantage, and a benefit for each of the following products: a camera, a backpack, fat-free ice cream, lawn care service. 2-) What are the advantages

What are the elements of supply chain management, Q. What are the elements ...

Q. What are the elements of supply chain management? The three elements of supply chain management: • Responsiveness as an example how flexibly and rapidly supply can meet d

Explain why is it important for a company to orient freshers, Why is it imp...

Why is it important for a company to orient a new employee to a job? What steps would you take to orient a new employee to do what they are supposed to do?

What is image management, After the occurrence of Hurricane Katrina, insura...

After the occurrence of Hurricane Katrina, insurance companies refused to pay claims to insurance holders who paid premiums on time and had binding legal contracts. What do you thi

Why needs and motivate positive organizational behaviour, What motivates yo...

What motivates you? What are your needs? How do you attempt to satisfy your motivational needs within your organization? What opportunities does your organization provide to satisf

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd