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Understanding or Knowing Customer - Customer Satisfaction and Service Quality
Involves making the effort to understand the customer's needs. It involves: learning the customer's specific requirements, providing individualised attention and recognising the regular customer.
What do you understand by “line balancing”? What happens if balance doesn’t exist?
Strategic decision support Alignment of information technology and management goals in healthcare is essential. This alignment assumes that information technology experts be abl
Profits have been decreasing and power plant executives are considering whether to use a production process that decreases costs (and therefore increases profits) but adds to the p
Record of operations in an organisation If the operation to be studied already exists it is important to record its details by direct observation. To help in this, many tools
Q3. Solve the following Linear Programming Problem using Simple method. Maximize Z= 3x1 + 2X2 Subject to the constraints: X1+ X2 4 X1+ X2 2 X1, X2 0
_____ is the objective under JIT and time-based competition. WIP reduction Material velocity Lead-time reduction Decreasing material wait time
Outline and explain the three major elements (and their arguments) contained in the controversial question as to whether union security provisions should be negotiated in labour ag
The "ends" of the project should be clearly explained, measured, and communicated, prior to the "means" being decided
what are the key issues to be considered for managing global operations?
The National Labour Relations Act has been criticized as an outdated piece of legislation that is hindering, rather than helping, American cope with the realities of the new global
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