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Briefly discuss benchmarking as process improvement tool. Explain six types of benchmarking and give four reasons why some businesses have failed to derive maximum benefit from it.
a) What is business process reengineering? Why it is required? Who needs it and does not?
b) Which approach succeeds in BPR launch, top-down or bottom up?
c) Re-engineering call for a change in performance measure of organization. Table below indicate list of traditional performance measure of business. Briefly discuss list of traditional performance measures versus requirement of business process re-engineering;
Traditional performance measure
Business Process Re-engineering
Cost
Quality
Efficiency
Productivity
Task Productivity
Delivery Promise
Market Segment
Human Resource
Discuss how a fast-food restaurant could measure its quality effectiveness using each of the following definitions of quality; product-based, user-based, value-based, manufacturing
Why is scheduling fairly simple for repetitive systems but fairly complex for job shops?
How to implement tools in operations management?
David Upton is president of Upton Manufacturing, a producer of Go-Kart tires. Upton makes 1,000 tires per day with the following resources: Labor: 400 hours per day @ $12.50 per ho
Trade-Offs in the Design of Operations Systems When contemplating a change in business strategy, it must be borne in mind that an operations system can be designed to do cer
If you were the professor and you knew what was going through Vincent?s mind, what would you say to Vincent?
Exponential smoothing adds a percentage (called) of last period's forecast to estimate next period's demand
Why are there no solutions for Introduction to Optimum Design textbooks?
Compare a Utilitarian and a Libertarian view on the importance and enforcement of consumer rights (to choose, to safety, to be informed, to be heard, to redress and to privacy).
Discuss the importance of influence. How you would attempt to apply it to convince your team to work an extra day per week to earn time off later. Analyze how you would influence y
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