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Briefly discuss benchmarking as process improvement tool. Explain six types of benchmarking and give four reasons why some businesses have failed to derive maximum benefit from it.
a) What is business process reengineering? Why it is required? Who needs it and does not?
b) Which approach succeeds in BPR launch, top-down or bottom up?
c) Re-engineering call for a change in performance measure of organization. Table below indicate list of traditional performance measure of business. Briefly discuss list of traditional performance measures versus requirement of business process re-engineering;
Traditional performance measure
Business Process Re-engineering
Cost
Quality
Efficiency
Productivity
Task Productivity
Delivery Promise
Market Segment
Human Resource
I have a transportation problem which is given below: The sunshine tomato soup shippers produce tomato soup at three west coast canneries in Bakersfield, phoenix, and Eugene. The
How can service level agreements be monitored? Construct a short service level agreement first, then discuss how this service level agreement can be monitored
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Explain how the following somewhat match each other: • functional structure with simple structure • divisional structure with departmentalization by product • machine bureaucracy w
Suppose the firm in this example considers a second product that has a unit profit of $5 and requires 2 hours for each unit produced. Assume total production capacity remains 40. U
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Is it possible to make sound marketing decisions without marketing research? What advantages does research offer to the decision maker over seat-of-the-pants decision making?
Eric Johnson makes billiard balls in his New England plant. With recent increases in his costs, he has a newfound interest in efficiency. Eric is interested in determining the prod
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