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Total Quality Management (TQM)
It is developed by W. Edwards Demming TQM is a series of business practices designed to monitor the quality of production throughout all phases of production. TQM has its foundation in the concept which is systematic and asystematic error inherent in every procedure and that each procedure should be controlled like that systematic error is minimized or eliminated while asystematic error remains.
QUESTION 1 Strategy evaluation and control is the process of determining the effectiveness of a given strategy in achieving organisational objectives and taking corrective acti
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Inter-Library Loan (ILL) System of Online Computer Library Centre (OCLC): The Inter-Library Loan (ILL) system of OCLC is world's largest online computerised ILL system used by
Question 1: (i) Explain the relationship between the Front Desk and the Reservations Department. (ii) Enumerate the various steps in the reservations process and explai
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Question: (a) What do you understand by the term ‘An Organization'? (b) Differentiate between ‘A Formal Organization' and ‘An Informal Organization' (c) List three fac
what it is all about?
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Shelf Arrangement: Once the library has a taken decision on the number of sequences in which the total collection is to be organised the material in the shelf in each sequence
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