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Total Quality Management (TQM)
It is developed by W. Edwards Demming TQM is a series of business practices designed to monitor the quality of production throughout all phases of production. TQM has its foundation in the concept which is systematic and asystematic error inherent in every procedure and that each procedure should be controlled like that systematic error is minimized or eliminated while asystematic error remains.
T ools and techniques used for quality assurance All the tools used for quality planning and quality control are used for quality assurance as well. In addition to these tools
INFORMATION SERVICES: In the earlier Unit of this Block (Block 1, Unit 1), you have learnt about the concept and need for information. In this context, it has been emphasised
MARC and the Subject Approach The concept of MARC (Machine Readable Catalogue) has brought in a new era in the field of library and information services. MARC stimulated the
ELEMENTS OF BINDING: The wear and tear of books and other documents are normal features of most modem libraries. Binding and repair of damaged books and preserving them for lo
QUESTION 1 An organization structure is the organization framework by which job tasks are divided grouped and coordinated (a) Explain the four different types of organizatio
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Plan, design, deliver, and evaluate an original training or HRD development program that you might use in your organization or one that you are very familiar with.
Steps of Organisational Change Organisational change is characterised by a set of actions that may cause a strategic shift in its functioning or a change in processes, tasks an
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