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QUESTION 1 (a) Using examples explain why people need to communicate in business. (b) Briefly outline the five main attributes of a successful business communicator. (c)
Question : (i) Analyse Ray Carr's working life in relation to Mallow's hierarchy of needs. (ii) (a) What organisational structure might have been set up to improve the
What are the types of formal participation? Types of formal participation: (a) Ascending participation: Here elected representative of employees participate into managem
What are the useful methods of the job evaluation? Method of job Evaluation: Given are the methods wherein job evaluation is completed: 1. Ranking method. 2. Classi
QUESTION 1 Enterprise Resource Planning (ERP) programs are software used by companies to manage information in every area of the business. ERP programs help manage company-wide
What are the important provisions for employee employment of young person? The provisions for employment of young person are as below: a. Prohibition of employ of young chil
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Explain some of the approaches for handling customer complaints and listening to customers
How should handled a good grievances? A good grievances handling must: a. It must be simple, easy to know and to operate b. It must settle grievances at lower level c.
Question 1: i) Differentiate between internal and external environment in which an organization operates. ii) How managers will reduce the influence of the external environ
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