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QUESTION 1
Business policy aims to meet the organisation objectives by maintaining or increasing market share and diversifying or with meeting any financial, political or statutory requirements in order to provide a service to customers. Using a tourism or hospitality organisation of your choice, critically discuss the main determinants that affect the shaping of the organisation business policy
QUESTION 2
Critically discuss the extent to which the principles of job design could contribute to the effective performance of an operating system
QUESTION 3
The development of any service operations strategy focuses on the concept of capacity management. Critically discuss the type of strategies that an organisation such as a hotel or airline industry in Mauritius could use to reconcile its demand and supply
The Three Card System: The Three Card System is a method introduced by Ranganathan. In this system three different cards of the size 5" X 3" are maintained for each periodical
Entire agreement The entire agreement clause must state that the contract is the final, complete, and total expression of the parties' agreement. Such an agreement helps in pr
Question : Advertising is a form of communication intended to persuade an audience (viewers, readers or listeners) to purchase or take some action upon products, ideas, or serv
A firm uses simple exponential smoothing with à=0.1 to forcast demand.the forecast for first week of february was 500units whereas actual demand turned out to be 450units....1.for
PROCEDURES AND ROUTINES: The procedures and routines in the preparation of documents for use arise out of various activities and operations. These can be listed as follows:
Product standards Product standards bring about a high quality of products. The customer needs continuous assurance of the credibility of a product for sustained relationship w
Question 1: (a) Define and explain the term management. (b) What are the roles of managers in an organisation? (c) Rather than managers, organisations require leaders. D
Shelf Register/Shelf List: Shelf register or shelf list is an important record of books; which shows the position of any book on the shelves. In order to control the movement
Reference Section-Staff Activity Area of library building in library management Reference activity is one of the most important activities of a library and very often it is th
Selective Dissemination of Information (SDI): The SDI is a type of current awareness service, the objective of which is to keep users of the system informed of new development
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