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QUESTION 1
Business policy aims to meet the organisation objectives by maintaining or increasing market share and diversifying or with meeting any financial, political or statutory requirements in order to provide a service to customers. Using a tourism or hospitality organisation of your choice, critically discuss the main determinants that affect the shaping of the organisation business policy
QUESTION 2
Critically discuss the extent to which the principles of job design could contribute to the effective performance of an operating system
QUESTION 3
The development of any service operations strategy focuses on the concept of capacity management. Critically discuss the type of strategies that an organisation such as a hotel or airline industry in Mauritius could use to reconcile its demand and supply
QUESTION Federal Express: Turning expressed knowledge into profits ‘Before the emergence of the web, Federal Express developed and implemented an internal technology based syst
Private documentation/information centres: They belong mainly to private business enterprises, commercial firms, etc., and serve primarily the interests of their own instituti
QUESTION 1 (a) Define 'A Group' and with the help of a diagram explain the different stages in 'Group Development' (b) Explain the characteristics of an 'Effective Team'
QUESTION (a) Comment on the generic competitive strategies as proposed by Porter with the use of suitable examples (b) Briefly elaborate, with relevant examples, your unders
Types and Structure: Types and Structure The design of a useful schedule normally involved extensive planning, consultation with colleagues and experts, pretesting and rev
Passing of Bills: The various jobs involved in the Bill Passing Work are: • Checking • Certifying • Passing • Transmitting A, serious risk involved in
What is the meaning and Purpose of Education in this age of technological advancement?
T he configuration manager The configuration manager is approximately tangential to the change management process in that, the configuration manager has no approval authority
Question 1 Write a long note on the various kinds of listening 2 Write a note on non-verbal communication and the categories of non-verbal communication
If you were one of the other foreman, what could you do to make Rajinder''s transition easier.
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