The importance of body language, Business Management

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The importance of body language

Any two reasons described. For example:

Good communication skills are important to improve the level of customer services (thereby helping to meet their needs and wants) and customer faithfulness.
Good communication skills can make business procedure more cost effective with other stakeholders, e.g. investors and suppliers.
It can also have motivational effects feel supplementary valued (since they have been communicated or consulted with).
Finally, effective communication can help a firm to make superior (more informed) decision making.

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