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QUESTION 1
(a) Summarize and briefly explain the problem solving process?
(b) List techniques that have been developed to help individual and groups make better decisions
QUESTION 2
(a) Outline and define the types of performance problem situations?
(b) Outline the types of management problems and illustrate their relationship in a diagram?
Autonomous maintenance by operators. Small group activities by R& D engineering, manufacturing logistics marketing and such various departments at all levels companywide ( co
Problem Discuss customer expectations and customer delight Importance of customer satisfaction Characteristics of dissatisfied customers Factors for generating cust
measure of actual performances
Analyse the development needs of both teams and individuals in order to improve performance. Identify and explain the effectiveness of one or more of the development activities.
explain the steps in planning
How is the dividing and grouping work affected in the organisation? Dividing and grouping work: Divisionalisation gives a broader perspective, a greater sense of responsi
Define Channel System
pros and cons of commercial transactions in blood from the egoistic perspective
Change Management General Framework Outline the “Calm-waters” and the “White-water rapids” metaphors for Change Management. 1. Discuss Connotative, Cognitive and Affec
Question 1 Explain the Risk Management Process Question 2 Write about IRDA. Describe the functions and powers of IRDA Question 3 Write down about the purpose, objective
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