QUESTION 1

a) What is communication?

b) Discuss four common types of communication barriers

c) Explain five strategies for overcoming communication barriers and briefly explain what each one of these strategies requires?

d) Explain four strategies for successfully using communication technology

QUESTION 2

Teams are an important aspect of any organization. In this context

a) Briefly explain why the ability to work effectively in teams is so important in business

b) Explain the advantages and disadvantages of working in teams

c) Explain how meeting technologies can help participants communicate more successfully and describe the emerging role of social networking technologies in business communication