Steady state system, Strategic Management

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Consider a community dining style restaurant such as Benihana of Tokyo.

Assumptions are as follows:

When you admit a customer to the bar, the customer is assured a seat in the bar for 30 minutes (15 minutes a drink, 2 drinks). Each dining table seats 8 people. As soon as adining table isempty, a group of eight who have spent 30 minutes in the bar is assembled in the bar and istaken to the dining table by a hostess.

These 8 people spend 90 minutesat the dining table. Thus, if a group of 8 people start dinner at 6:30PM, they will all bedone at 8:00PM.

Consider a steady state system. Assume that the restaurant is open for24 hours.

Also assume:

(i) A large inventory of people who are eager to get in to the bar

(ii) There is no set up time lost in assembling 8 people in the bar or in the dining hall.

Answer the following questions. Assume steady state.

Design X: Restaurant Bar Space=8 people

Dining Tables=4

a. Restaurant Capacity (dinners served per day, day=24hrs) = ?

Design V: Restaurant Bar Space=16 people

Dining Tables=4

b. Restaurant Capacity (dinners served per day, day=24hrs) = ?


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