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Standardization of Work Processes:
The interrelated processes of an organization need to be standardized which help to determine how work is organized and how customer needs are met. A process is a "flow of work that progresses from one person or one activity to another." A critical process is "an important process, defined by customer need, that is a major part of the mission of the organization. Identifying and evaluating the critical processes that drive an organization are vital to the continuous improvement of systems fundamental to TQM. In selecting processes for pilot projects, consideration should be given to:
KS, the Finance Manager of TZY Company's Finance Department, is aware that it is approaching the time of year when he requirements to conduct staff appraisals. However, he is consc
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Flow Charts Flow chart is the most familiar tool to understand processes. It is used to identify a sequence of events in a process. Using flow charts require six deliberate act
Differences between Primary and Secondary Stakeholders?
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