Staff training and production of documentation, Business Management

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QUESTION 1

(a) Rationalising procedures and redesigning business processes are limited to specific parts of a business. New information systems can ultimately affect the design of the entire organisation. Describe the various reasons why an organisation will choose (or not choose) to reengineer

(b) Identify the steps to reengineer and the characteristics of BPR

QUESTION 2

The main stages in the implementation of a computer system once it has been designed are listed below describe each one of them

(a) Installation of the hardware and software

(b) Testing

(c) Staff training and production of documentation

(d) Conversion of files and database creation

(e) Changeover


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