Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Explain procurement management, Which of the nine knowledge areas defined i...

Which of the nine knowledge areas defined in the Project Management Body of Knowledge includes the activities of generating, collecting, distributing, storing, retrieving and dispo

Find distance of hospital to furthest town is minimizes, Suppose a new hosp...

Suppose a new hospital is to be built to provide emergency medical healthcare service to 5 town w coordinates (5,6), (1,3), 13,7), (11,2), (18,1) on a map. The existing transportat

What are considered as short-term investments, Wonka Confectioners most rec...

Wonka Confectioners most recent FCF was $48 million, which is expected to grow at a constant rate of 6%. The firms WACC is 12% and it has 15 million shares of common stock outstand

Describe confidence interval calculator, Practical Application Scenario ...

Practical Application Scenario To complete this scenario, use the Confidence Interval Calculator and the Area Gas Prices %u2013 Random Sample documents, provided in the Resource

Explain mean confidence interval for the population, You wk for a consumer ...

You wk for a consumer advocate agency and want to find the mean repair cost of a washing machine. As part of your study, you randomly select 45 repair costs and find the mean to be

Function of dispatching, Function of Dispatching Under dispatching the ...

Function of Dispatching Under dispatching the following functions are included: 1. Assignment of work to individual machines or work places and men, 2. Movement of materi

Case study ramada demonstrates its personal best, I have an assignment this...

I have an assignment this week to read "Ramada Demonstrates its Personal Best" on the 'Companion Website.' Do I have access to questions/answers that go along with that?

Discuss how the role of human resources as a strategic, The field of human ...

The field of human resources is evolving from providing services to an organization to becoming a strategic partner in its growth. Analyze and discuss how the role of human resourc

Discuss about the holding inventory control systems, Discuss about the Hold...

Discuss about the Holding Inventory Control Systems. Holding Inventory Control Systems: Holding great levels of inventory enables an organisation to be extra flexible to

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd