Sink and tuttle strategic matrix - performance measures, Operation Management

Assignment Help:

Sink and Tuttle strategic matrix 

Sink and Tuttle (1989) conducted a review of literature and identified several criteria for measuring a company. Their framework builds on the relationship between a company, its suppliers, customers and operations and the processes linking them. 

They established seven criteria: 

  • Efficiency (system inputs)
  • Effectiveness (system outcomes)
  • Productivity (outcomes/incomes)
  • Profitability (outcomes/ inputs)
  • Quality (anywhere in the process model)
  • Innovation
  • Quality of work life.

 

Sink and Tuttle provide a focus linking performance measurement and the strategic planning process.


Related Discussions:- Sink and tuttle strategic matrix - performance measures

Statistical Process Control (SPC), I have an excel assignment for the SPC, ...

I have an excel assignment for the SPC, so I want to know if you could do it and how much will it cost?

Explain obstacles employees faced with pension plan funding, What are four ...

What are four safeguards that the ERISA legislation specified to address the many obstacles employees faced with pension plan funding? How did the Pension Protection Act add additi

Point rating method, How to write point rating method for assignment

How to write point rating method for assignment

Operation function, meaning of operation function in operation management

meaning of operation function in operation management

Explain what is economic value added, Spencer Inc. has the following inform...

Spencer Inc. has the following information for the current year: Net income = $600; Net operating profit after taxes (NOPAT) = $500; Total assets = $4,000; Short-term investments =

Explain marketing prescription drugs, Is direct to consumer (DTC) advertisi...

Is direct to consumer (DTC) advertising of drugs considered ethical? What facts could be supplied to help you make your decision? 2. What ethical issues should be considered when m

Explain the part of machine level instruction, The part of machine level in...

The part of machine level instruction, which tells the central processor what has to be done, is A. Operation code B. Address C. Locator D. Flip-Flop E. None of the

Miss.., Explain what might happen if energy costs increase in future at Nor...

Explain what might happen if energy costs increase in future at NorSal Trondheim

Explain project manager make changes to a baseline, under what conditions w...

under what conditions would a project manager make changes to a baseline? Be sure to give at least 1 example for each condition

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd