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Describe the similarities and differences between TQM and Six Sigma quality-management techniques.
What do you need to be a manager? What is the most difficult?
It is sometimes required to record in minute detail the simultaneous movement of the different parts of the body of an operator during the performance of a single
Strategic Service Concept and Consideration of Service Delivery System Service has been singled out for particular attention. Product differentiation is a relatively visible
Watch this Video "Blue jean waste". Describe your reaction to this video and how you would respond if you were a leader of one of the corporations involved. In your journal entry
Courtesy - Customer Satisfaction and Service Quality Involves politeness, respect, consideration and friendliness of contact personnel (including receptionists, telephone oper
Why is it important to continuously update the implementation and communication of a strategic plan?
The importance of Supply Chain Management cannot be underestimated because it ensures that the right materials are at the right place at the right time at a minimal cost and maximu
Describe some of the cues that might cause a company to suspect there is unmet demand for its products or services. How would you design a test to determine whether your suspicions
North West Corner Rule: Step1: The first assignment is made in the cell occupying the upper left hand ( north west ) corner of the transportation table. The maxim
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