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Question 1:
(a) Describe the term "quality" within the hospitality industry and explain on what it stresses and how it influences an organization.
(b) Introduce the concept of Total Quality Management and explain how this can help in managing good service quality.
( c) Explain what you understand by the phrase: "When managing quality well, total quality improvements can be achieved." Illustrate your answer with a diagram.
Question 2:
(a) Show the emergence of leisure in hospitality. Identify the trends of leisure in hospitality.
(b) Describe what are the considerations to be taken when implementing hotel leisure facilities.
LIBRARY CATALOGUE AND THE FIVE LAWS OF LIBRARY SCIENCE The Five Laws. of Library Science are a set of basic guiding principles for designing and operating a library or a libr
discuss merits and demerits of common property regimes and open access property regimes
Subject classification: A Compound Subject is a basic subject when it has at least one focus, or has at least an aspect, i.e., it has a basic facet and one or more isolate
QUESTION 1 (a) Explain the concept of synergy (b) Using examples, discuss the main areas/sources of potential synergy when two companies merge (c) What are the problems i
A company manufactures and sells a single product. The variable cost of the product is Rs 2.50 per unit and all production each month is sold at a price of Rs 3.70 per unit. A pote
General Components Ltd produces a component ‘X', the selling price of which is Rs 50. The unit cost structure based on the present level of production/sales of 100 000 units
statistics are not mainly the records of the past but they are useful in the planing of the future. Discuss the statement and explain the role of statistics in economic planning.
Question 1: (a) Discuss the use of the following fuels in the Mauritian context. Comment specifically on their impact on the economy and on the environment. i. Coal ii.
Card Filing Work: After the Accession List is made the catalogue cards relating to the released documents are ready for merging with the catalogue. In the case of the Classif
DOCUMENT ACCESSIONING: All the books and documents received in the library are taken into its stock by a process called Accessioning which involves the assignment of a seria
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