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Question:
(a) What are the quality dimensions a consumer looks for in a product?
(b) Deming's 14 points plan is a complete philosophy of management. Give an outline of ten points.
(c) Distinguish between random (common) and assignable (special) causes of variation.
(d) Teamwork is an efficient way to tackle process improvement. Describe four attributes of a successful team.
(e) What are the rules for assessing the state of control of a process?
Question: (a) Change has become an inevitable feature of organisational life in today's competitive business world. Change can manifest itself in two forms. It can either simpl
Question 1: Mention and discuss three important codes of ethics established by the World Tourism Organisation regarding tourism development with respect to the facilities pr
Make yourself aware of the range of issues involved in the "Greening of Hotels" phenomenon by reading widely on the topic. Become conversant with the full range of current and e
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S ix-Sigma Speciality Six Sigma can be used for both operational and strategic management. It is regarded as a new quality management strategy that has the ability to replace
Team Work -Preliminary Considerations of Library building Planning a library building is a team work: The team consists of the library authority or the management committee, t
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Card Catalogue Cabinet -library furniture-library management This is perhaps the most important piece of equipment in a library used frequently by both the library staff and t
Systematic Sampling: This is sometimes called as sampling by regular intervals. The method is also known as "pseudo-simple random samples" as they have properties similar
Document Delivery Service: The primary responsibility of the library is to provide the user with the texts (we may call them original documents). If the original documents ar
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