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Question:
(a) What are the quality dimensions a consumer looks for in a product?
(b) Deming's 14 points plan is a complete philosophy of management. Give an outline of ten points.
(c) Distinguish between random (common) and assignable (special) causes of variation.
(d) Teamwork is an efficient way to tackle process improvement. Describe four attributes of a successful team.
(e) What are the rules for assessing the state of control of a process?
scientists use what to find answers to problems
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QUESTION (i) State and explain fully the Capital Asset Pricing Model (CAPM) (ii) An asset X has an expected return of 20%. The risk free rate is 6%. Find the expected return
P urpose of management of quality Let us first discuss the importance of quality. Quality is important as it helps organisations achieve their internal and external g
Visual Aids These are the tools for gaining and sustaining audience attention when presenting oral representation. Visual aids provide concrete support for your ideas and keep
1. Carry out the preliminary investigation of the organisation and yourself in relation to it, as follows: a) Give an initial appraisal of the organisation’s aims and preparedness
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Conditions for adopting direct contracting We should adopt direct contracting when: Extension of existing contracts for works or supply of goods is justifiable on econo
QUESTION 1 The value chain is an important tool in strategic management. For instance, it can be used by a firm to improve its cost competitiveness. Discuss the options availab
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