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Responsiveness - Customer Satisfaction and Service Quality
Concerns the willingness or readiness of employees to provide service. It involves timeliness of service: mailing a transaction slip immediately, calling the customer back quickly and giving prompt service (eg setting up appointments quickly).
how can make a plan for appropriate capacity of a cinema by replacing amount of standard seats with luxury seats?
hello , we need to news of practical example of company''s gravity of method
Which of the following are valid range names in Excel? Total Profit TotalProfit Total_Profit All of these b and c only
Describe the four options highlighted in the case in terms of their feasibility, acceptability and vulnerability.
What happens if balance doesn’t exist
Problem : Describe how managers may use Queuing Models in the decision making process. Consider there is only one photocopy machine in your organisation. On a typical day, a
List five advertisements from various types of media that attracted your attention. Discuss the characteristics that determined your selection
1. Compare the issue(s) faced with the staffing approaches to one of a larger company. 2. Analyze the complexity of the HRM role in the international context. 3. Compare the
1. Compensation systems vary from company to company, but tend to be similar in design and overall cost within a specific industry. Why would you think this is so? 2. Why is a well
Explain Workmen Compensation Act 1923. Workmen Compensation Act 1923: The significant terms in the Workmen Compensation Act 1923 are as below: a) Dependents: It means - a
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