Question:

CarRide.com is the web portal to CarRide Ltd; a car rental company that makes full use of technological advances to make sure you enjoy the ride with your rental car. The website offer normal services such as searching for cars in different categories, engine power, brands, color, price and displays promotional offers. However where CarRide.com really demarcates itself from other such websites is that it actually takes input from the user to ensure that the user has the best possible vehicle for his purse and journey. The site will ask the user for such information like the height of the driver(s), the number of passengers the user expects to be traveling in the car and the amount and size of luggage they expect to be carrying; all this to avoid bad surprises. On top of this, the user can enter his expected destinations on the site and the background software would assess the road status so as to have more information in order to select the car that would be more appropriate for him. Finally, the user can have a virtual test drive of the car on a simulation of the roads he is going to take through his journey. CarRide.com takes the experience of online car rental to a completely different level.

(a) What are the initial user interface components you can assume the system to have from the description above?

(b) Create and describe personas that would represent potential users of CarRide.com.

(c) Using your personas from, create and describe scenarios that would make use of each persona respectively. The scenarios would describe each persona using CarRide.com in different manners.

(d) Derive more usability functionalities that CarRide.com could possibly have from your scenarios.

(e) Derive usability engineering specification for the CarRide.com interface or some component of the CarRide.com interface.

(f) Draw storyboards to represent the User Interface of CarRide.com and show the most important interactions.