Reliability - customer satisfaction and service quality, Operation Management

Assignment Help:

Reliability - Customer Satisfaction and Service Quality

Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.


Related Discussions:- Reliability - customer satisfaction and service quality

Explain judges selected based on the courts system, What are six ways judge...

What are six ways judges selected based on the courts system?

Explain the guidelines overall arrangement in retail stores, 1. Briefly des...

1. Briefly describe the guidelines for determining the overall arrangement in Retail Stores. 2. Briefly describe the advantages of Work Cells. 3. Compare/Contrast how the concept o

Explain the company is expected to maintain growth rate, The Lo Tech Co. ju...

The Lo Tech Co. just issued a dividend of $2.30 per share on its common stock. The company is expected to maintain a constant 7 percent growth rate in its dividends indefinitely.

Describe what is the reorder point, The injection moulding department of a ...

The injection moulding department of a company that operates 24x7 uses an average of 20 gallons of special lubricant per day. It takes two weeks for an order of lubricant to be del

Automation trends in operations management, how automation helps in trends ...

how automation helps in trends of operations management

Prepare a paper analyzing an ethical issue, You are to write a paper analyz...

You are to write a paper analyzing an ethical issue (of your choice) in business. You are to identify the key ethical issues and argue a particular ethical position. In your argume

Explain how can the hrm professional be prepared to deal, How can the HRM p...

How can the HRM professional be prepared to deal with the variations in HR practices in the global environment

Explain implications of the competitive advantage of nations, Porter's Five...

Porter's Five Forces Model and the implications of the Competitive advantage of Nations' research on this model

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd