Reliability - customer satisfaction and service quality, Operation Management

Assignment Help:

Reliability - Customer Satisfaction and Service Quality

Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.


Related Discussions:- Reliability - customer satisfaction and service quality

Explain what the average inventory be for this lot size, 1.What would the a...

1.What would the average inventory be for this lot size? (Round your intermediate calculations to 2 decimal places and final answer to the nearest whole number.) 2. Determine th

Explain what are the schedule and cost variances, I need to find the schedu...

I need to find the schedule and cost variances for a project Actual cost at month 16 = $540,000 Scheduled cost = $523,000 Earned value = $535,000 Provided this information,

Process Technology, what are the types of process technologies that can be ...

what are the types of process technologies that can be applied to the problems experienced in registration centers at school and how can they be integrated ?

Explain environmentally safe goods and why, Imagine you are a new product t...

Imagine you are a new product that sells for $1.25 an is environmentally safe. Would you spend thousands of dollars for Green Seal on your impulse product if ambivalent toward such

Evaluate the two competitor''s strategies, As the industry watches to see h...

As the industry watches to see how United Airlines' strategy performs against American Airlines' strategy, management at United Airlines is anxiously monitoring market signs to det

Define potential risks and bottlenecks that occur in project, Briargrove ha...

Briargrove has agreed to your plan. The CLN Team is asking for a refined version of the plan making the corrections based on their recommendations. They are requesting a comprehens

What is industrial mnagement, What is industrial mnagement? Explain. ...

What is industrial mnagement? Explain. Industrial Management: Industrial Management includes guidance, leadership and control or efforts of a group of individuals toward sev

Examples of productivity measures, Examples of Productivity Measures  ...

Examples of Productivity Measures  Sales ($)/labour costs ($)  Sales ($)/pay ($)  Total value of sales (billed) ($)/labour costs($) + investment ($)  Sales/salespeopl

Explain problem of industrial marketing in india, Explain problem of indust...

Explain problem of industrial marketing in india.   Industrial market has all individuals and organisations which acquire goods and services into the production of other product

Describing the classical and contemporary views, There are five elements of...

There are five elements of organizational design and structure that are used to manage an organization, Division of Labour, Span of Control, Unity of Command, Authority/Responsibil

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd