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Reliability - Customer Satisfaction and Service Quality
Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.
What do you think Joe Thomas should do about this matter?
what are the scope of operation research
The Managing Director of Beauty Soaps Ltd just visited a soap manufacturing firm in Malaysia and he was immensely impressed by its raw materials stock management System. He wanted
Task time estimates for the modification of an assembly line at Jim Goodale's Carbondale, Illinois, factory are as follows- a) 6.0 - b) 7.2 - c) 5.0 a d) 6.0 b,c e)
Clay Why bark, a soft-drink vendor at Hard Rock Cafe%u2019s annual Rockfest, created a table of conditional values for the various alternatives (stocking decision) and states of na
Layout of Facilities Layout refers to the arrangement of facilities. A plant layout refers to the arrangement of machinery equipment and other industrial facilities such as r
The actual demand for the patients at Omaha Emergency Medical Clinic for the first six weeks of this year are as follows: Week Actual # of Patients 1 65 2 62 3 70 4 48 5 63 6 52
How should foster position herself and her team prior to raising a follow-on fund?
System complexity - Boulding taxonomy To obtain an insight into the nature of the system with which the operations manager is dealing, consider the economist Kenneth Boulding
Describe two forces that you believe shape the relationship between business and society. Provide two examples (one for each force you choose). Look for flaws and strengths in spec
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