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Reliability - Customer Satisfaction and Service Quality
Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.
A hamburger factory produces 40,000 hamburgers each week. The equipment used costs $5,000 and will remain productive for 4 years. The labor cost per year is $9,500. a. What is the
Which of the following actions would expand the feasible region of an LP model? A.Loosening the constraints. B.Tightening the constraints. C.Multiplying each constraint by
With your instructors help identify a local firm that has enjoyed great growth in recent years to what degree and in what ways do you think this from success resulted from taking a
Define shared storage policies and list example that it is practice in real life?
A JIT system uses kanban cards to authorize movement of incoming parts. In one portion of the system, a work center uses an average of 93 parts per hour while running. The manager
examples of internal and external failure cost
explain the series of steps involved and various factor effecting location decion?
In both Europe and North America, established airlines are desperately cutting costs in order to compete with the increasing number of budget airlines. However, it is highly unlike
A bridge that is used to connect an Ethernet network with a FDDI network must be practicing what type of bridging. a. a cut-through mode bridging b. source-route bridging
What is the primary objective of supply chain management
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