Reliability - customer satisfaction and service quality, Operation Management

Assignment Help:

Reliability - Customer Satisfaction and Service Quality

Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.


Related Discussions:- Reliability - customer satisfaction and service quality

Describe the role of the federal reserve system, 1. Why is some knowledge o...

1. Why is some knowledge of accounting necessary to succeed in business? Provide examples. 2. Name some of the major stock exchanges where securities are traded. Describe the ch

Explain the decision variables for this problem, Problem 4: Comp-Max Comput...

Problem 4: Comp-Max Computers assembles computers and computer equipment. It is about to start production of three new types of computers, called model A, B, and C, respectively. E

Group layout, Can I know what is group layout

Can I know what is group layout

Describe cauterization for each stakeholder, Using the stakeholder analysis...

Using the stakeholder analysis template (appendix B2in the Hilton and Simon text) for a company that you are familiar with, determine the key stakeholder, and categorize them by th

OPERATION REASERCH.., #question.six operators are to be assinged with 5 job...

#question.six operators are to be assinged with 5 jobs with cost of assingment in rs given in the matrix below 1 2 3 4 5 62526 25877 78698 62345 93897 47468

Explain disadvantages of end-user computing, Discuss the advantages and dis...

Discuss the advantages and disadvantages of end-user computing and determine if this is an application that should be progressively pursued. Explain your rationale

Resource allocation and Contingency planning, What are those topics all abo...

What are those topics all about? Can you give me a summary of that in a clear and understandable explanation. Thank you so much!

Explain what kind of industries does a localization strategy, What kind of ...

What kind of industries does a localization strategy makes sense? Why? When does a global standardization strategy make most sense? Why?

Explain team members via the team discussion board, As an individual, devel...

As an individual, develop an inspiring anecdote about something that actually happened, or might have happened, at a current or former employer. Make up a list of core values th

Design of a website for a tertiary educational institution, Question: T...

Question: The importance of having a properly designed website cannot be overemphasized. Poor user interface design is often the reason why so many websites are never used. Gen

Write Your Message!

Captcha
Free Assignment Quote

Assured A++ Grade

Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!

All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd