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Reliability - Customer Satisfaction and Service Quality
Involves consistency of performance and dependability. It means that the firm performs the service right the first time. It also means that the firm honours its promises. Specifically, it involves: accuracy in billing, keeping records correctly and performing the service at the designated time.
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Give some examples of how technology is creating employer/employee rights and policy issues. Then suggest some possible actions that may be needed
What is ABC analysis in inventory control? Discuss its advantages/disadvantages
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Some information about the toyota-production-system-principle just in case
From "Matching Supply with Demand" - Cachon/Terwiesch (Highway) While driving home for the holidays, you can't seem to get Little's Law out of your mind. You note that your aver
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