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Question 1:
(i) Explain the relationship between the Front Desk and the Reservations Department.
(ii) Enumerate the various steps in the reservations process and explain how management could ensure that all the essential steps are followed.
(iii) Discuss the importance of proper records keeping in the Rooms Division Department.
Question 2:
Settlement of bills at the cashiers' desk could be a tedious exercise for guests and staff alike and this could affect the last impressions of customers. Why are last impressions as important as first impressions and how could we ease payments of bills at check out and departure?
QUESTION a) Define cost benefit analysis as used to appraise large public sector investments b) Compare and contrast cost benefit analysis with investment appraisal c) Ex
The project ‘Syringe Management Plan' is created to protect the community against misplace of syringe that causes accidental needle injury. This project is introduce as there is no
Arrangement of Entries The actual process of filing starts when sufficient number of cards accumulate. Preliminary arrangement In the preliminary arrangement we sor
Arrays and Chains: Isolates are arranged in what are called arrays and chains. ,An array is a sequence of coordinate (equally ranked) classes arranged in some definite order.
FILING "A place for everything and everything in its place" is an old saying. We are aware of the implications of this saying in our daily life. If everything in our house or
Question: The branding strategy adopted by any organization today is very important to be able to maintain or gain competitive edge over its competitors. (a) Define brandin
what is line balancing. what happens if balance doesn''t exist
whom do you think rajendra will eat with? why?
AACR - L C Descriptive Rules - british museum cataloguing rules: Anglo-American cataloging rules / prepared by the American Library Association, the Library of Congress, the
Entire agreement The entire agreement clause must state that the contract is the final, complete, and total expression of the parties' agreement. Such an agreement helps in pr
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