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Question 1:
(i) Explain the relationship between the Front Desk and the Reservations Department.
(ii) Enumerate the various steps in the reservations process and explain how management could ensure that all the essential steps are followed.
(iii) Discuss the importance of proper records keeping in the Rooms Division Department.
Question 2:
Settlement of bills at the cashiers' desk could be a tedious exercise for guests and staff alike and this could affect the last impressions of customers. Why are last impressions as important as first impressions and how could we ease payments of bills at check out and departure?
assignment on stock market for 10 marks basis
Question: (a) Change has become an inevitable feature of organisational life in today's competitive business world. Change can manifest itself in two forms. It can either simpl
Cumulative Index Work: As the name suggests, it pertains to noting by entering down the announcement of cumulative index followed by entering the receipt of cumulative index
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Your Responsible Officer has heard that materials will often be bought more cheaply at auction or tender than from wholesalers. He has also heard much about invitation to treat and
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Question 1) Describe any five differences between Weaving and Knitting Question 2) State the advantages of shuttleless looms Question 3) What is felting? Explain
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