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Referral Services
Referral services are to be distinguished from reference service, discussed earlier. Referral services do not provide the user with the documents or information actually' needed for his query but refer him to the sources such as secondary publications, information units, professional organisations, research institutes and individual specialists, etc. and tell him where to find them. They utilise directories and files on sources, if necessary, specially created for the purpose. Referral services can function on their own or in cooperation with other services. It is very difficult to measure the effectiveness of such services unless they keep themselves in close touch with their sources and users. Such a task is easier only when referral services offered for the clientele is in a small geographical area.
Preperation of a Library Programme of library building in library management A written building programme (or proposal) is must for any library. It is a basic statement about
frequent mistakes in planning process
Community of Practice Communities of Practice (CoP) are a network of people who are engaged in the process of collective learning in a shared domain. In the organisational cont
Subject Headings: The coordinator must ensure correctness and consistency in the subject headings used. The subject headings for the document as a whole and for Cross Refer
STACK MAINTENANCE: We have explained That maintenance work implies the organisation of stack rooms, arrangements of books on shelve in stack rooms and conservation. In thi
Q uality improvement It is a systematic approach to make the process of work more effective, efficient and appropriate by removing rework, unwanted work, loss and frustra
Government Activities Information is also generated as a by-product from the activities undertaken by different governmental and non-governmental organisations. The most impo
Steps of Organisational Change Organisational change is characterised by a set of actions that may cause a strategic shift in its functioning or a change in processes, tasks an
Purpose and Objectives of Binding : Unlike private collection, books in libraries are to be used by successive groups-be it a public library or an academic library-and hence n
what would egypt gain from entering GCC region?
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