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Referral Services
Referral services are to be distinguished from reference service, discussed earlier. Referral services do not provide the user with the documents or information actually' needed for his query but refer him to the sources such as secondary publications, information units, professional organisations, research institutes and individual specialists, etc. and tell him where to find them. They utilise directories and files on sources, if necessary, specially created for the purpose. Referral services can function on their own or in cooperation with other services. It is very difficult to measure the effectiveness of such services unless they keep themselves in close touch with their sources and users. Such a task is easier only when referral services offered for the clientele is in a small geographical area.
PERIODICALS RECEIVING WORK: The work of receiving periodicals is perhaps the most difficult activity in the Periodicals Department. It requires thoughtful planning and systema
Loss of Books - STOCK VERIFICATION Loss of Books Loss of books is inevitable in open access libraries wherein the users have the freedom to browse through books, though a
T he change owner The change owner is the person assigned to essentially arrange and then make the approved changes to the system. The change owner is consulted about the foll
Internal Local Format Internal formats are so called because they are internal/local to a software system. They can be changed specifically as per the needs of the local syst
Document Delivery Service: The primary responsibility of the library is to provide the user with the texts (we may call them original documents). If the original documents ar
Q uality definition The initial step of project quality management is to define quality. The project manager and the team must identify and define the quality standar
BINDING MATERIALS: The quality of binding depends on the type of materials. As a working librarian or a prospective librarian you would need to be conversant with the types an
Reading room -Reader Activity Area in library building-library management The reading room should be located nearest ° to the document collection concerned. The minimum readin
TYPES OF SAMPLING: Sampling plans can be grouped under two categories-probability sampling and non-probability sampling. Probability sampling uses a technique by which the r
ACQUISITION DEPARTMENT: Libraries are organised into units / departments / sections based on the functions that they are expected to perform. Acquisition Department (=AD) is o
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