question eXAM, Operation Management

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Defining Operation Management
Operations performance
Function of operations
Evolution of operations management
E-business
Integrated value chain
Globalization and competitiveness
Competitiveness and productivity
Transformation process
Oriented barriers to entry
Operations strategy
Process design
The design of products and services
Supply network designs
Supply chain management
Forecasting
Layout and flow
Process technology
People, jobs and organization
Work study

The nature of planning and control
Capacity planning and control
Analytical
Queuing models
Inventory planning and control
Supply chain planning and control
Enterprise resource planning
Materials
Requirements planning
Lean synchronization
Project planning and control
Quality management
Statistical
Process control
IMPROVEMENT
Operations improvement
Risk management
Organizing for improvement
CORPORATE SOCIAL
RESPONSIBILITY
Operations and corporate social
Responsibility (CSR

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