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Question :
(a) Describe the importance of the following quality tools in process improvement:
(i) Pareto diagrams (ii) cause-and-effect diagrams
(b) The Managing Director of a manufacturing company supplying the retail trade is receiving complaints from customers concerning the company's increasing inability to supply the correct goods on time.
Draw up a Cause and Effect diagram of the possible causes of this problem.
Describe the follow-up phase, in short. Follow-up phase: Although this is extremely significant, the follow-up phase is frequently neglected. Throughout this phase, the w
Policy Statement Policy statements are necessary to clarify intentions, describe the policy administration process and define policy particulars. Policy statements protect an o
Cost of Quality In spite of the number of definitions available for quality much misunderstanding exists about quality. Some of the misunderstandings
What is the meaning of exception reports? Progress (or exception reports) can be utilized to monitor and to control the project. It permits the project board or project manager
GBF Group is a leading food and beverage manufacturer with an international presence in over 50 countries worldwide. The group has seven strategic business units (SBUs) and each ha
Q. Why do projects need planning? A basic of managing projects is first to plan and then to accomplish. Obviously good project management is lots more complex as we shall see s
What are the benefits of using work breakdown structure? The benefits of using WBS (work breakdown structure): a. It can be used to assign and delegate responsibility to ass
Develop a work breakdown structure. 3. Make a list of the specific activities that need to be done between now and the wedding day. 4. For each activity, identify the person (Tony,
Project Management Value Initiative The project management initiative program is a six step process which is designed to bring about a measurement team from the introduction to
Tolerance and Surface Finish Design engineers are always blamed of specifying closer tolerances than necessary. It is obvious that to achieve a tolerance of ± 0.001 mm is mor
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