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QUESTION 1:
(a) Explain how TWO of the given gurus have contributed to the Quality Movement, highlighting the major points of their philosophies:
(i) Edward Deming (ii) Philip Crosby (iii) Joseph Juran
(b) According to the quality literature, without top management quality improvement, commitment will not occur. Describe why you believe this is the case.
(c) Describe why training is an important factor in improving quality and why it should be continuous?
Benefits from Quality Efforts The benefit obtained from quality is creation of more efficient and effective operations. It helps to increase the customer satisfaction and their
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A 69 year old Greek man, Mr. Baltas, who speaks little English, was admitted to a major hospital in Melbourne for assessment and tests for a cancer-related illness. He had been dia
What is the principle of parity of authority and responsibility? The principle of parity of authority and responsibility states which in delegating; managers should match the r
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3. What are some ways to manage a stakeholder relationship closely? Give examples of how you might manage relationships differently based on the unique personalities of different
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What are the approaches to allocate factory overheads? Product costing allocation methods - Plant wide allocation, Department allocation, Activity based allocation
Explain how you would estimate the project management activity. Project management: This effort is dependent onto two things as whether a full-time project manager is to be
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